Description

SAP BRIM FICA – Functional Resource

SAP BRIM FICA Lead consultant responsible for leading the design, configuration, and support of the SAP FICA module within the BRIM suite. This role requires 8+ years of experience with an in-depth understanding of complex business processes related to high-volume contract accounting, invoicing, payments, and collections, with a focus on integrating FICA with other BRIM components (Convergent Charging and Convergent Invoicing) and SAP S/4HANA Finance.

Key responsibilities

  • Solution leadership: Serve as the Technical SME and focal point of contact for all SAP BRIM FICA-related business process matters, including system upgrades, defect resolution, and implementation projects.
  • Requirements gathering: Facilitate workshops with business stakeholders to collect and analyze complex business requirements related to accounts receivable, invoicing, payments, and collections.
  • System design and configuration:
  • Design and document SAP FICA solutions, including system configuration and customization, to address client requirements.
  • Configure the FICA module for core functions such as invoicing, payments, refunds, dunning, write-offs, and security deposits.
  • Set up and manage configuration elements like main/sub transactions, payment hierarchies, clearing rules, and dunning strategies.
  • Integration:
  • Manage the integration of FICA with other SAP BRIM modules, such as Convergent Invoicing (CI) and Convergent Charging (CC).
  • Application Support & Maintenance:
  • Deliver Level 2 and Level 3 support for SAP BRIM FI-CA and related modules, ensuring timely resolution of incidents and service requests.
  • Execute break/fix problem resolution and preventive maintenance in line with Disney’s problem management standards.
  • Incident & Request Management:
  • Manage ServiceNow tickets for incidents and requests, including prioritization, root cause analysis, and escalation as needed.
  • Provide bi-weekly reporting on incident status and resolution timelines.
  • Functional Expertise:
  • Configure and maintain FI-CA processes, including payment processing, dunning, and integration with other SAP modules.
  • Support user requests for ad hoc reports, file extracts, and minor functional changes.