JOB OVERVIEW This role will ensure all assigned complaints, privacy incidents, internal or regulatory investigations (“Reportable Matters”) are handled in a fair, transparent, objective, and factual manner in accordance with the Complaints and Regulatory Investigation (“CRI”) Team policy and regulatory guidelines. WHAT YOU WILL DO Aid the Director of the CRI Team in the evaluation, approval and assignment of Reportable Matters received from several lines of business. Ensure all assigned Repor...