Description

Service Manager

Our client is searching for a Service Manager to join their team. This role will be responsible for tracking and ensuring adherence to preventative maintenance and regular service scheduling. A successful candidate will ensure all necessary staff, parts, fluids are scheduled so that regular servicing can occur.

Your success will be defined by your ability to:

  • Coordinate activities of mechanics on repair priorities
  • Coordinate needs of the mechanics with the parts department
  • Play a direct role in educating drivers regarding proper unit care and maintenance
  • Meet with and coordinate needs of the Operations Managers from different lines of business
  • Develop enhanced preventative maintenance guidelines and protocols based upon observed experience
  • Issue work orders to mechanics for completion, ensuring completion and enter into the management software
  • Assist with interpreting parts requisitions from mechanics to parts personnel and ensure all work and parts are properly recorded
  • Review driver pre and post trips notes and issues within the system for information on needs and issues to ensure they are being completed correctly
  • Develop monthly and annual budgets, as well as sufficient inventory backstock for needed critical components that might have long delivery timelines
  • Your strengths include:

  • Journeyman Red Seal Mechanic certification is required
  • Experience overseeing heavy truck operations
  • Familiarity with diagnostics and repairs
  • Proficiency with various diagnostics programs, with preference given to Fleetio