Are you a passionate healthcare professional with leadership experience looking to make a meaningful impact in community care? CarePartners is seeking a Therapy Manager to provide professional and clinical leadership to our therapy staff across the Waterloo- Wellington region. In this role, you will support a dedicated team of therapists and assistants, ensuring high-quality care while fostering a culture of continuous improvement and patient safety. If you’re a motivated leader with a strong background in allied health and a commitment to excellence, we’d love to hear from you!
This is a Full-Time position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.
What We Offer
Competitive salary, comprehensive health and dental benefits
Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
Flexible work from home arrangements supporting employee work life balance
Inspiring leadership and opportunities for professional growth
Supportive & dedicated Safety Health & Wellness team & Pandemic Response team
Interprofessional collaboration with our Professional Practice Research & Education Team
What The Role Involves
Our leadership team plays a critical role in providing high quality patient care, mentoring our health care teams and inspiring others.
Provides professional and clinical leadership to direct report Therapy staff (visiting and virtual) in the assigned regions
As required, acts as a liaison between staff, the Therapy Program Lead and their respective colleges regarding standards of practice etc.
Models and fosters a total customer service approach toward all clients and customers
Functions as a self-directed leader who is able to work closely with others as well as independently
Ensures qualified and adequate staffing to meet regional needs and facilitate appropriate care in a fiscally responsible manner
Ensures a functioning system for staff to fill in vacant shifts such as weekend support and vacation coverages
Translates strategic goals into practical actions
Conducts objective and constructive performance reviews including clinical reviews as scheduled
Functions as a pivotal communicator in the agency, acting as a direct link between Therapy staff and all other members of management
Actively facilitates communication between Therapy staff, management team members and all customer and client groups
Is responsible, in conjunction with senior management, for cost management within the assigned regions
Demonstrates consideration and awareness of financial costs
Participates in the managers’ 24 hour/7day call rotation for the designated regions by carrying a handheld device and responding to call/messages promptly and appropriately
Identifies, monitors and problem solves around issues of productivity
Actively involved with all safety and quality issues in the region and agency
Promotes and participates in CarePartners Continuous Quality Improvement Program and Risk Management Program
Participates on internal councils, including Quality Council, as well as external councils established by the funders, provincial healthcare bodies and local educational institutions
Promotes employee health and safety and ensures the agency meets all requirements of the Occupational Health and Safety Act
Conducts both short term and long-range planning for the regions
Demonstrate flexibility and ability to carry forward long term projects as well as deal with daily issues and crises
Supports patient safety initiatives and practices, in collaboration with the Program Lead, through education of staff via formal in-services, during staff meetings and coaching during work with visits.
Evaluates staff knowledge and application of patient safety practices and works with staff to develop improvement plans where there are gaps in knowledge.
Encourages reporting of events by staff, where patient safety has been compromised and works with staff to develop solutions to prevent similar events.
Demonstrates initiative by creatively solving problems and actively looking for innovative solutions
Performs other related work as assigned
What You Bring
Registered Healthcare Professional with current membership in good standing with applicable regulatory college in Ontario
Demonstrated leadership experience, minimum 1 year
Knowledge of community health sector; community experience is an asset
Proven computer skills, including email, word processing, work scheduling systems
Demonstrated ability to review clinical work according to professional standards and practice guidelines
Current CPR Certification
Demonstrated ability to communicate effectively in both oral and written form and must be fluent in English
Proven computer skills, including email, word processing, work scheduling systems
Thorough knowledge of case management skills and nursing processes and practices
Vehicle is required and some regular travel is required
French language skills are an asset
Clear Background and Vulnerable Sector Check
Valid driver’s license, access to a reliable vehicle and appropriate insurance
CarePartners In Your Community
In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.
Accessibility
CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.
