Description
Location: 530 West Broadway, Vancouver BC, CanadaCore hours: Monday to Friday from 8am – 4:30pm PSTHybrid Role: We value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite a minimum 3 days per week.Role SummaryAs the Inside Sales Representative, you will be responsible for increasing sales and satisfaction for a combination of Spa Partners within North America. You will nurture new and existing Spa Partner relationships and manage the accounts from our Vancouver Central Office. You will also conduct daily outbound sales calls to discuss sales trends and sales results, provide expert knowledge of products and promotions, and deliver key support and communications. In this role, you will be reporting to the Sales Team Lead.ResponsibilitiesPlace daily sales calls to all existing Eminence Spa Partners to promote salesInvestigate and conduct business meetings with Spa Partners to learn about their business model, sales within the spa, and feedback on productsReview sales reports and determine sales potential by suggesting additional and/or alternative products or services to meet Spa Partner needsEducate Spa Partners on Eminence’s sales programs and support the execution and implementation of Eminence’s sales supportManage account details in Client Management databaseEducate on current promotions and increase new product launch adoptionAssist Spa Partners to create custom treatment protocols to complement spa promotionsComplete quarterly audits of all Spa Partner pricing, account presence, and websites, to ensure that Eminence is prominently displayedConduct follow-up trainings phone calls for completed trainings in assigned territory and upload gratis for Spa Partners into their account fileInform Spa Partners of upcoming Advanced Education Seminars and Tradeshow EventsQualificationsCustomer service experience – minimum 2 yearsInside Sales experience (particularly in a call center environment) – minimum 1 yearClient/account management experience – minimum 1 yearBackground in the Esthetic or Health & Beauty industry – assetExperience with Eminence product line – assetOutside Sales experience – assetCustomer Relationship Management (CRM) software experience – assetSecond language – assetExcellent sales, customer service, communication, and problem-solving skillsExcellent attention to detail, organization, and multi-tasking skillsTotal RewardsCompetitive salary, quarterly and annual bonuses based on individual and company goals100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discountsFocus on professional development, and 1:1 meetings with your leaderThe Application Please submit a resume with a cover letter.Applications are currently being reviewed. Immediate submissions are still welcomed.
