Description
KEY RESPONSIBILITIES:
- Serve as the functional Subject Matter Expert (SME) for SAP IS-U billing processes, including end to end rate configuration, schema design operand setup and billing master data
- Lead the billing workstream for SAP IS-U projects, ensuring delivery of high quality solutions aligned ith business requirements and industry best practices
- Analyze and resolve complex billing-related production issues, working closely with business users and technical teams
- Review and recommend best practices for billing configuration, schema design, and billing master data maintenance (rate categories, variants, rate types etc.)
- Collaborate with cross-functional teams (Device management, FICA, CRM etc) to ensure seamless integration and consistency across modules
- Support and design the testing of new rates and billing scenarios including TOU (Time-of-use) tiered, seasonal and promotional rates
- Lead and support regression testing and impact analysis for changes to billing configuration or enhancements
- Document functional specifications, configuration guides, and standard operating procedures
- Provide mentorship and guidance to junior consultants and client business users
REQUIRED QUALIFICATIONS
- Minimum 7+ years of experience in SAP IS-U Billing with a strong focus on rate configuration, billing schema design and billing master data
- Proven track record of leading billing implementations or enhancement projects as s team lead or functional SME
- In-depth understanding of rate components, operands, rate categories, variants, rate types, billing classes and schema enhancements
- Experience in resolving production issues related to billing calculations, incorrect invoicing, or master data anomalies
- Strong knowledge of SAP IS-U integration points with Device Management, FICA and CRM
- Ability to design scalable and maintainable billing solutions aligned with utility industry best practices
- Excellent analytical, documentation and communication skills
- Strong client-facing and stakeholder management experience