Description

About Us

Porter Media is a performance marketing agency helping fast-growing 7 & 8 figure DTC brands scale profitably. We specialize in paid social and search, ad creative, conversion-optimized landing pages, email & sms. As we continue to grow, we’re hiring a world-class operator to help us run faster, cleaner, and more efficiently.

The Role

We’re looking for a systems-minded, detail-obsessed Operations Manager who understands e-commerce, paid media, and how to keep a creative team on track.

You’ll own people, process, and platform execution across the agency, including:

  • Agency Ops: Resource planning, KPI dashboards, team capacity, and weekly reporting.
  • Client Ops: Onboarding, scope tracking, budget adherence, and meeting cadence.
  • Platform Ops: Shopify audits, app integrations, and GA4/event tracking governance.
  • Performance Ops: Translating media plans into ClickUp workflows, QAing ad setups (Meta & Google), and keeping project timelines tight.
  • Systems & Automation: Building SOPs and automations across ClickUp, Make, Zapier, and Google Workspace.

What You’ll Accomplish (First 90 Days)

  • Implement a ClickUp project tracking system with <3% overdue tasks.
  • Reduce founder input time by 50% through delegation and SOPs.
  • Launch an internal dashboard tracking budget pacing, ROAS, and resource usage.
  • Standardize onboarding so clients are launched within 7 days—error-free.

What We’re Looking For

  • You’re fluent in ClickUp and have built workflows, dashboards, automations, and documentation at scale.
  • You speak Shopify fluently—theme changes, app conflicts, and GTM tagging make sense to you.
  • You understand paid media and can spot anomalies in Meta Ads Manager or Google Ads.
  • You thrive in structured chaos and love turning ambiguity into clear processes.
  • You care about people and outcomes—you make systems work for teams, not instead of them.

Qualifications

  • 4+ years in operations or project management in a DTC, ecommerce, or performance marketing environment.
  • Direct experience managing $1M+ in ad budgets and 7-figure Shopify stores.
  • Expert-level ClickUp experience (custom fields, dashboards, automations).
  • Familiar with Meta Ads Manager, Google Tag Manager, and GA4.
  • Proficient in Excel/Google Sheets; bonus points for SQL or Looker Studio experience.
  • Must be eligible to work in Canada and able to commute to Ottawa weekly.

What You’ll Get

  • Competitive Salary: $90,000–$110,000 CAD
  • Performance Bonus: Based on delivery, margin, and team efficiency
  • Flexible Work: Hybrid environment with autonomy to do your best work
  • Career Growth: Clear path to Director of Operations as we scale
  • Benefits: Yearly allowance, unlimited PTO, bonus opportunities.

Job Type: Full-time

Pay: $90,000.00-$110,000.00 per year

Benefits:

  • Flexible schedule
  • Yearly allowance
  • Unlimited PTO

Schedule:

  • Monday to Friday
  • Evenings & weekends as needed