Description

Are you passionate about customer service and improving the well-being of rural communities? Be UFA’s brand ambassador in your local community by helping customers meet their product needs for their homes and businesses.

UFA Store Managers are empowered to deliver operational excellence across all facets of the business — from coaching high-performance teams to leading inventory control and cultivating a safety-first culture. This role is ideal for individuals who value community connection, high standards, and strategic leadership. If you’re ready to make a meaningful difference in both your career and your community, this opportunity could be the perfect fit.

Key Responsibilities/Accountabilities:

  • Lead the store with a focus on operational excellence and sustainable financial growth
  • Influence results, including sales and profitability, through data-driven decisions and customer-first strategies
  • Coach and mentor a high-performance team to meet and exceed organizational objectives
  • Drive inventory management practices that ensure accuracy and minimize loss while aligning with community needs
  • Champion a safety culture
  • Set the tone for exceptional customer experience through highly prioritized service standards
  • Actively engage and build relationships within the local community as a pillar and brand ambassador of the UFA Cooperative
  • Be part of a Co-operative with over 115 years of proven success, consistently recognized as a Top 85 Employer in Alberta

Qualifications Required:

  • Results-oriented leader with a proven ability to drive performance through accountability and metrics
  • Minimum 5+ years of operational leadership experience in a customer-focused environment
  • Demonstrated success in salesmanship and coaching teams to deliver superior outcomes
  • Practical expertise in change management and embedding lasting process improvements
  • Highly organized, decisive, and committed to excellence — a professional who lives to a high standard and exercises sound judgment
  • Strong collaboration and leadership skills in both strategic and hands-on settings
  • Proficient in Microsoft Office (Word & Excel), SAP, and retail point-of-sale systems

This is a safety-sensitive position, requiring on-site presence at UFA facilities and the operation of material handling equipment. Successful applicants must pass a drug and alcohol screening test as a condition of employment.