Description

About the Team & Impact

Join our clients Managed Services Transformation project. You’ll design and implement ServiceNow architecture that drives operational efficiency and scalability for enterprise clients.

Responsibilities

  • Design and document ServiceNow architecture aligned with business requirements.
  • Lead technical solutioning for ServiceNow modules and integrations.
  • Collaborate with developers and stakeholders to ensure platform scalability.
  • Define best practices for configuration, customization, and security.
  • Conduct architecture reviews and performance optimization.
  • Support migration and upgrade strategies for ServiceNow environments.
  • Ensure compliance with IBM and client standards.
  • Provide technical leadership and mentorship to delivery teams.

Must-Have Qualifications

  • Proven experience as Application Architect with ServiceNow.
  • Strong knowledge of ServiceNow platform architecture and modules.
  • Ability to design complex integrations and workflows.
  • Experience in enterprise-scale ServiceNow implementations.
  • Excellent communication and stakeholder management skills.

Nice-to-Have

  • ServiceNow Certified Application Architect or similar certification.
  • Experience with ITSM, ITOM, and CMDB modules.
  • Familiarity with Agile delivery frameworks.
  • Knowledge of cloud platforms (AWS, Azure) for integrations.