Description

Position Name – Business Systems Analyst – Guidewire Integration

Type of hiring – Fulltime/Subcon

Location – Markham, ON (need to visit 3 days a week in office mandatorily)

Job Description:

What You’ll Do

This position focuses on delivering integration solutions that support business operations, regulatory compliance, and customer experience.

  • As a Guidewire Integration BSA, you will play a key role in enabling seamless connectivity between Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter) and external systems.
  • Act as the liaison between business and technical teams to support integration efforts across the Guidewire platform.
  • Lead the elicitation, analysis, and documentation of business and system requirements for integration projects involving APIs, messaging, and batch processes.
  • Collaborate with developers, architects, QA teams, and third-party vendors to design and validate integration touchpoints, ensuring data consistency and system interoperability.
  • Coordinate and execute end-to-end testing for integration components, including SIT, UAT, and defect resolution.
  • Analyze and document impacts to business processes and downstream systems resulting from integration changes.
  • Support data mapping, transformation logic, and interface specifications between Guidewire and external platforms (e.g., quoting systems, broker management systems, financial systems).
  • Ensure all integration deliverables meet compliance, audit, and risk standards, maintaining traceability and documentation throughout the lifecycle.
  • Provide effort estimates and manage task assignments across integration workstreams.
  • Facilitate cross-functional meetings and workshops to drive alignment and resolve integration challenges.
  • Create and maintain process flows, data mappings, and technical documentation using tools like Visio and JIRA.
  • Apply Agile practices to manage backlog items, sprint planning, and retrospectives.
  • Leverage your P&C insurance domain knowledge to ensure integration solutions meet business needs and regulatory requirements.

What You’ll Bring :

  • Guidewire Certification (Niseko specialization preferred).
  • 3+ Years of experience as a Business Systems Analyst with a focus on Guidewire integration across modules (PolicyCenter, BillingCenter, ClaimCenter).
  • Strong understanding of Guidewire integration architecture, including web services (SOAP/REST), messaging, and batch processing.
  • Experience working with external vendors, quoting platforms, broker management systems (BMS), and other third-party systems.
  • Knowledge of P&C insurance products and workflows.
  • Proficiency in MS Office, Visio, and JIRA; strong grasp of Agile methodology.
  • Excellent analytical and problem-solving skills, with the ability to translate complex business needs into actionable technical requirements.
  • Ability to manage multiple priorities and deliver high-quality work under tight deadlines.
  • College or University Degree in a relevant field (e.g., Business, Computer Science, Insurance).
  • Comfortable working in a hybrid flexible work model.