Property Manager

Overview:

We are seeking an experienced and highly capable Property & Facilities Manager to oversee a diverse portfolio of residential and commercial properties throughout Ottawa. This newly created role requires a “unicorn” candidate: someone with a combination of operational expertise, leadership experience, and knowledge of social housing environments.

Key Responsibilities:

• Oversee day-to-day operations for 9 properties, including office buildings, apartment complexes, and long-term housing for youth.
• Lead, mentor, and manage a team of 5–6 maintenance staff across multiple locations.
• Manage procurement and contractor relationships, ensuring fair market pricing and high-quality service delivery.
• Implement and maintain property management systems (experience with Yardi not required; currently transitioning from no software).
• Navigate landlord/tenant relations, including evictions, within a social support framework involving social workers and other community services.
• Collaborate closely with senior leadership (reporting to the Director of Finance) to align operational strategies with organizational goals.

Qualifications & Experience:

• Proven managerial experience, ideally within property management or social housing sectors.
• Strong understanding of landlord/tenant legislation and experience handling sensitive cases.
• Experience managing multiple contractors and maintenance staff.
• Familiarity with implementing property management software or similar operational systems.
• Excellent communication, problem-solving, and organizational skills.

Additional Notes:

• Role requires flexibility to travel between properties across Ottawa.
• Background checks required.

Why join us:

• Mileage reimbursement for travel between properties
• Employer paid comprehensive health benefits
• Vacation: 4 weeks plus 2 personal days are provided each year

Why This Role:

This is a unique opportunity to shape property management operations within a supportive and collaborative environment. Ideal candidates thrive in dynamic settings, enjoy problem-solving, and are motivated by creating safe, well-managed spaces for residents and staff alike.