Description

The Operations Analyst performs operational assessments to identify actions and opportunities for improvement, enhancing the efficiency and effectiveness of BCMEA’s training programs.

This is a hybrid role, with one optional work-from-home day per week.

We are currently hiring for a 12-month contract for this opportunity.

Responsibilities

  • Provide weekly analytical assessments from qualitative and quantitative sources of information to make recommendations to the Operations Supervisor and Manager on training program management (e.g., helping respond to shortage trends).
  • Perform core competencies, such as raising ratings, entering payroll, and performing vetting.
  • Be the central point of contact for all training program management details, such as understanding the number of trainees in the programs and approved and denied statuses.
  • Having a close working relationship with BCMEA Dispatch to understand the supply/demand dynamics in the industry to ensure the Operations Supervisor is aware of the training activities that can improve industry supply (e.g., which programs to prioritize intakes for)
  • Recommending opportunities for improvement to BCMEA systems.
  • Producing the slide deck that gets shown to BCMEA Management at co-management meetings.
  • Tracking Workforce Planning Dashboard information. 

Qualifications

  • 1 to 3 years of Operations experience in a fast-paced and complex unionized work environment.
  • Undergraduate degree or college diploma from an accredited post-secondary institution in a related field.
  • Strong analytical skills and data fluency to inform data-based decisions.
  • Strong interpersonal skills to collaborate and communicate with multi-faceted teams, employees, and stakeholders.
  • Ability to leverage conflict resolution and a solutions-driven mindset to calmly respond and resolve emergency situations.
  • Proficient with a variety of computer programs and systems, such as Microsoft 365.
  • Foundational conceptual understanding of coding, finance, accounting, and operations management.

BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.