Description

Air Export Coordinator | Toronto, Ontario | Salary: up to $65,000

The Air Export Coordinator is responsible for managing and coordinating all aspects of air export shipments from origin to destination. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment while maintaining excellent customer service and compliance with industry regulations.

What’s Offered

  • Competitive salary up to $65,000 per year
  • Benefits package
  • Opportunities for career growth and professional development
  • Supportive and collaborative work environment

Key Responsibilities

  • Coordinate and process air export shipments from booking to final delivery
  • Prepare and process documentation, including: Air Waybills (AWB), Commercial Invoices, Packing Lists, Export Declarations (AES/EDR) where applicable
  • Book cargo space with airlines and overseas partners
  • Arrange pickups and trucking with approved carriers
  • Track and monitor shipments, providing status updates to customers and internal teams
  • Ensure compliance with all customs, security, and regulatory requirements
  • Liaise with customers, airlines, agents, and customs brokers
  • Resolve shipment issues, delays, and discrepancies in a timely manner
  • Maintain accurate records in the company’s freight management system
  • Assist with billing and cost verification as needed
  • Support sales and operations teams with quotes and shipment details when required

Qualifications & Experience

  • Minimum 2–4 years of experience in Air Export within a freight forwarding environment
  • Strong knowledge of air export documentation and processes
  • Familiarity with IATA regulations and air cargo compliance
  • Experience using freight forwarding software (e.g., CargoWise, Descartes, Magaya, Cargowise One, or similar)
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Excellent communication and customer service skills