Director, Integrated Pharmacy Services

The Role: Director, Integrated Pharmacy Services

What you are looking for:

• A closely connected culture
• A total rewards package meant to enhance your work-life flexibility
• Fully utilizing your talent
• Professional growth and development via challenging projects and assignments
• Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

Reporting to the Vice President, Pharmacy, this net-new role provides leadership and national strategic direction for our Rexall Direct Stores and Pharmacy Care Clinics. The Director will lead a team, and drive pharmacy programs and initiatives focused on expanding and optimizing our patient care offerings both virtually and in-store.

What you’ll be doing:

Operational Leadership – Rexall Direct

• Evaluate new opportunities to drive prescription growth at Rexall Direct sites and determine how this asset can be more effectively leveraged to support the broader Rexall network.
• Direct daily operations across three Rexall Direct locations; provide clear guidance and performance oversight to on‑site leadership teams.
• Ensure operational compliance with all applicable provincial and federal legislation, as well as the standards and best‑practice guidelines set by the relevant pharmacy regulatory colleges.

Strategic Program Development & Governance

• Strategically refine, optimize, and advance the roadmap for pharmacy service programs across care clinics and virtually—enhancing the performance, scalability, and growth potential of existing offerings
• Leverage advanced data analytics and performance insights to identify systemic challenges and uncover high‑value opportunities for process, system, and procedural enhancements across Rexall Direct and clinic‑based pharmacy services
• Translate insights into actionable playbooks, pilots and measurable improvement plans
• Support in building and maintaining performance dashboards

Digital Transformation & Enablement

• Lead the innovation, evaluation, and enhancement of pharmacy enablement tools—including digital platforms, workflow automation, clinical decision support, and analytics tools—to advance care across clinic stores and Rexall Direct.
• Collaborate with Marketing to develop strategic initiatives that increase patient engagement and program uptake.

Financial Management

• Assist with the management of budgets and forecasts for pharmacy programs; track variances and drive productivity and ROI.
• Support business cases, scenario modeling and forecast planning

People Leadership & Culture

• Strategically support PCC Manager and Clinical Team Lead in cultivating high‑performing teams that accelerate the execution of key programs and enable the successful rollout of new initiatives across the organization.
• Coach and develop high‑performing; build succession pipelines and structured talent development plans.
• Foster a culture of safety, inclusivity, accountability, and continuous improvement; recognize team wins

Knowledge, skills and experience:

• Proven track record in strategic planning, operational excellence, financial stewardship, and driving significant business growth.
• Demonstrated leadership with ability to influence and build consensus across senior stakeholders, supported by a record of driving cross functional initiatives
• Strong interpersonal and communication skills with ability to convey complex strategic information clearly to senior audiences
• Ability to achieve results with a strong sense of urgency and a “can-do” attitude
• Flexibility to adapt to a dynamic retail pharmacy environment
• Bachelor’s degree in Pharmacy or PharmD preferred

At Rexall, we are better together. We serve our customers, partners, and patients best—we are our best—when everyone brings their true self to work. Our connected, inclusive culture celebrates our lived experiences, backgrounds, expertise, and self-expression to let us win as one team. Leveraging our differences distinguishes us and brings out our best performance.

Are you #ALLin?

Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.

Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.