Description
<p><b>🌍 Fully Remote. Work from anywhere in Canada!!</b></p><p><br></p><p><b>🚀 In a Nutshell</b></p><p>At Synergy Advantage, we are seeking a Forum Sales & Community Engagement Specialist to represent two of our companies across relevant online forums and communities. This role is responsible for engaging potential clients in industry-related discussions, providing helpful and accurate information, and guiding interested prospects toward direct sales conversations via call, email, or other approved channels.</p><p>This is a sales-focused role that requires strong communication skills, professionalism, compliance awareness, and the ability to convert engagement into qualified leads and revenue</p><p><br></p><p><b>✨ Responsibilities</b></p><p><br></p><p><b>Community Engagement & Outreach</b></p><ul><li>Conduct research to identify relevant forums and online communities aligned with our target audiences</li><li>Register accounts where required and engage with forum administrators to ensure compliance with forum rules and approval to participate.</li><li>Coordinate approval to sell or promote services on forums when permitted, including paid validations or vendor verification processes.</li><li>Actively monitor and participate in relevant forums, discussion boards, and online communities related to our industries</li><li>Identify threads where potential clients are discussing needs, challenges, or solutions relevant to our offerings</li><li>Provide value-driven, informative responses that build credibility and trust</li><li>Introduce our companies organically when appropriate, without spamming or aggressive promotion</li></ul><p><br></p><p><b>Lead Qualification & Conversion</b></p><ul><li>Engage one-on-one with interested users via forum messaging, email, or other approved communication channels</li><li>Qualify prospects and determine potential fit for our services</li><li>Move interested leads toward next steps, including scheduling calls, email follow-ups, or handoff to appropriate sales representatives</li><li>Track and follow up on conversations consistently to ensure no opportunities are missed</li></ul><p><br></p><p><b>Sales Alignment & Accountability</b></p><ul><li>Work closely with the sales team to ensure consistent messaging and proper lead handoff</li><li>Maintain accurate tracking of outreach, conversations, leads, and outcomes</li><li>Meet defined KPIs related to engagement, qualified leads, and conversions</li></ul><p><br></p><p><b>Compliance, QA & Brand Standards</b></p><ul><li>Follow all approved scripts, messaging guidelines, and compliance requirements</li><li>Maintain consistent professionalism in all written and verbal communications</li><li>Participate in QA reviews and coaching to ensure quality, accuracy, and brand alignment</li><li>Escalate complex questions or sensitive topics appropriately</li></ul><p><br></p><p><b>Marketing Collaboration</b></p><ul><li>Work collaboratively with the marketing team to secure forum specific promotions, sponsored placements, or advertising opportunities</li><li>Coordinate with the marketing team for approved messaging, positioning, and forum strategies</li><li>Assist in setting up dedicated forum threads or vendor sections (where applicable), including coordinating pitch decks, approved messaging, and forum ads (example sponsored threads or banner placements).</li><li>Utilize marketing-provided content, talking points, and guidance where applicable</li><li>Provide feedback to marketing on trends, common questions, and opportunities identified in forums.</li></ul><p><br></p><p><b>✔️ Requirements</b></p><ul><li>Strong written communication skills with a professional and approachable tone</li><li>Ability to engage authentically in online communities</li><li>Sales-oriented mindset with a focus on conversion and follow-through</li><li>Strong organizational and tracking skills</li><li>Comfort handling objections and guiding conversations toward next steps</li><li>Ability to follow scripts, SOPs, and compliance requirements</li><li>Prior experience in sales, account management, community engagement, or online outreach preferred.</li></ul><p><br></p><p><b>What We Offer</b></p><ul><li>Salary: CAD 45,000based on experience + commission strucuture</li><li>Supportive team culture and collaborative working environment</li><li>Training, development, and career-advancement opportunities</li><li>Remote/hybrid flexibility (depending on candidate location)</li></ul>
