Description
This is an opportunity to lead catering at a scale few roles in Canada can offer. Operating at the intersection of sport, live entertainment, and premium hospitality, this role offers complexity, visibility, and real ownership. You’ll lead high-impact events, shape guest experiences seen by thousands, and build teams that thrive under pressure — all within a values-driven organization that invests in its people and its future. Our client is a large-scale, multi-use sport, event, and entertainment destination recognized for delivering high-volume experiences with precision, creativity, and professionalism. The organization operates across sporting events, live entertainment, corporate gatherings, and premium hospitality experiences, and is known for its commitment to operational excellence, guest experience, and community impact. You will be accountable for the planning, leadership, and execution of all catering operations, both on-site and off-site. This role carries meaningful operational decision-making authority and plays a key role in shaping catering operations through strong leadership, financial stewardship, and cross-functional collaboration. Success in this role is demonstrated by consistently well-executed events, strong financial performance, an engaged and accountable team culture, and high levels of guest satisfaction.
The salary range is $85,000-90,000
Description
Catering Operations & Event Execution
- Lead all internal and external catering operations, ensuring events meet defined service, quality, safety, and brand standards.
- Maintain a hands-on presence in day-to-day operations to support teams and ensure consistent execution.
- Ensure catering functions are accurately scheduled, set up, serviced, and dismantled in line with event plans and guest expectations.
- Partner with sales and event coordination teams to confirm menus, staffing, timelines, and service requirements.
- Review catering documentation to support accurate and timely invoicing.
- Collaborate with culinary and sales leadership to develop menus and service concepts across a wide range of events.
- Lead premium experiences including VIP suites, private functions, and backstage hospitality for performers and special guests.
- Design and deliver specialty catering experiences tied to unique sporting and live events, balancing creativity with operational and safety standards.
Financial Leadership & Business Planning
- Develop, manage, and monitor the annual catering operating budget.
- Track financial performance, identify variances, and implement corrective actions to achieve targets.
- Manage inventory, cost controls, and waste reduction initiatives to support profitability.
- Oversee alcohol programs, including liquor, wine, and beer menus and inventory.
- Partner with internal stakeholders to strengthen overall Food & Beverage financial performance.
People Leadership & Talent Development
- Lead recruitment, onboarding, training, and development of catering team members and leaders.
- Coach and support Team Leads to build accountability, confidence, and operational excellence.
- Develop schedules and oversee payroll in collaboration with HR partners to ensure labour efficiency and compliance.
- Foster a culture of collaboration, engagement, and continuous learning that supports retention and performance.
- Partner with HR on performance management, recognition, and professional development initiatives.
Guest Experience, Safety & Continuous Improvement
- Champion service standards that drive guest satisfaction, loyalty, and repeat business.
- Monitor guest feedback and service metrics, translating insights into operational improvements.
- Ensure compliance with food safety, liquor legislation, and workplace safety standards.
- Promote a safe, respectful, and inclusive work environment.
- Identify and implement improvements that enhance efficiency, quality, and consistency through data and cross-functional collaboration.
Requirements
- Post-secondary education in Hospitality, Food & Beverage, or a related field.
- 5+ years of progressive experience in catering or banqueting within hotels, convention centres, exhibition facilities, or large-scale venues, including VIP or entertainment environments.
- 3+ years of proven people leadership experience.
- Strong financial acumen with experience managing budgets, inventory, and cost controls.
- Deep working knowledge of food, wine, liquor, and beer service.
- Experience with food and beverage POS systems and strong Microsoft Office proficiency.
- ProServe certification and a valid Class 5 driver’s licence.
You are known for thriving in high-volume environments, leading teams with clarity and accountability, balancing creativity with operational discipline, and maintaining a guest-first mindset grounded in professionalism and sound judgment.
Corporate Culture
- A comprehensive benefits package
- Complimentary access to onsite fitness and recreation facilities
- Parking and transportation perks
- Discounts across food, beverage, retail, and programs
- Reciprocal privileges with partner destinations
- A collaborative, values-driven culture that prioritizes development, well-being, and long-term growth
Contact Janis Romeskie at 403.670.9101 x4 or submit your resume in confidence below.