Instructional Designer IV

Duration: ~ 9 months (End Date for all positions – October 16th 2026)

Extension possible: Yes

Conversion Possible: No

Work Location:

– Remote, Onsite, or Hybrid: 100% REMOTE – Anywhere in Canada but must be able to work eastern standard hours.

CANDIDATE PROFILE DETAILS:

Degree/Level of Education: Post graduate education in Adult Learning & Development or Instructional Design is preferred

Certifications Required:

• Relevant Adult Learning & Development certification/degree is an asset • Certification in Instructional Design/Instructional Technology/Human Performance Technology is an asset • Relevant Creative and Graphic Arts certification/degree is an asset

Years of Overall Experience: 8 yrs+

How will performance be measured: N/A

Preferred/Ideal Candidate Background: Instructional design/development experience in building complex (level 4) simulations is required, preferably at a banking or financial institution; critical to have eLearning design experience.

SUMMARY OF THE ROLE:

Department Overview:

Learning and Development is responsible for the strategic direction and establishment of learning and performance enablement solutions to build capabilities for leaders and employees. The function takes a high-level view to ensure continuous development through on-the-job learning and helping employees perform better in their jobs. It enhances and supports the achievement of business objectives today and for the future.

– Typical Day-to-Day Responsibilities:

Reporting to the Manager, Instructional Technology Development, the Learning & Development Designer/Developer will design high quality, multi-approach blended learning and performance solutions on a variety of learning projects that support business strategic priorities, enable people strategies and impact key business measures. This individual will also design and develop media, graphics and interactive web-based assets for innovative learning and performance solutions that strengthen employee capabilities and knowledge.

Accountabilities:

• Design / contribute to the design of learning and development programs, including instructional frameworks, content mapping, prototypes or drafts, narrative scripts and storyboards in various delivery methods • Responsible for the overall design and/or development/authoring of learning solutions • Interpret and develop what the learner sees in terms of graphics, formatting, animations etc. based on instructional design and subject matter expert input • Act as a subject matter expert with both practical and technical expertise in all areas of creative and graphic design, including online content design and paper-based assets while leveraging a combination of typography, photography and illustration • Creatively develop all learning solutions (i.e., eLearning/simulations, online performance support tools, presentations, graphic rich deliverables, videos, eBooks, etc.) to be visually engaging while also in alignment with TD Brand standards and guidelines • Ensure learner accessibility and principles of diversity and inclusion in developing all learning solutions • Work directly with Course Owner, Instructional Designer (if applicable), and subject matter experts to capture course-specific knowledge • Participate in and contribute to project scoping and planning, setting the standards for the learner experience that will enable learning objectives to be satisfied • Assess and identify business needs/requirements, scoping key design solutions, determining the end deliverables and resources necessary for each project • Recommend the most effective blend of instructor-led, hands-on, and web-based learning to be used in a given solution • Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate

– How much time is being spent in meetings: Approx. 20-35% depending on the task at hand, meeting time can be higher during SME consulting conversations, review calls and project team meetings.

– Who are they interacting with (internal/external) – Internal colleagues, stakeholders and SMEs

– Will the contractor have access to any customer data? – No

MUST-HAVE Hard Skills:

1) Minimum of 8+ years of instructional design/development experience is required

2) Experience in building complex (level 4) simulations, videos and assessments is required

3) Expert level knowledge of eLearning development using Articulate Storyline 3 or 360 and Rise 360 is required

4) Strong creative and graphic design skills are required

5) Expert level knowledge of PowerPoint, Word and experience with other Microsoft Office applications (I.E. Excel, Outlook, Word) is required

6) Experience with Accessible Design (designing fully accessible solutions, testing assets through screen readers such as JAWS and for Keyboard navigation) following the Web Content Accessibility Guidelines (WCAG 2.1) is required

SOFT SKILLS:

1) Ability to analyze, organize and prioritize work while meeting multiple deadlines

2) Ability to think strategically and possess strong business acumen

3) Ability to communicate effectively in both oral and written form

NICE-TO-HAVE

1) Portfolio of past work in instructional design and development is recommended

2) Experience with GoAnimate/Vyond, Adobe Premiere, Adobe After Effects, Camtasia video production tools are an asset

3) Experience with of Adobe Photoshop, Illustrator, InDesign and other graphic design components within the Adobe Creative Cloud product suite is an asset

4) Preferably at a banking or financial institution

5) Proficient knowledge of learning and performance enablement solutions, program design, design inputs for program evaluation, learning consultation, needs analysis, learning instructional design and content design analysis are preferred

6)Experience with Adobe Connect, WebEx, MS Teams virtual learning tools is preferred