Description

Flex Year Round
WHAT’S IN IT FOR ME?

  • Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
  • Save on meals across resort restaurants and cafés, including Starbucks.
  • Receive exclusive discounts at all Blue Mountain-owned retail stores.
  • Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
  • Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

FLEX – YEAR ROUND

WAGE – $21.43 plus Gratuity

WHAT WILL I BE DOING?

The purpose of this role is to lead frontline operations by supervising team members, ensuring exceptional guest service, and supporting the efficient delivery of restaurant and banquet services.

  • Establish clear service standards and expectations for team members and supervise daily operations, provide ongoing coaching and recognition, and promptly address and document any performance concerns.
  • Conduct performance evaluations on all direct reports and propose development plans to help motivate workers to achieve goals.
  • Build and maintain positive relationships with guests and group conveners and is confident managing guest expectations, resolving issues and delivering a seamless and elevated guest experience.
  • Order and maintain inventory required for the business unit to operate effectively, adhering to the par levels provided by leadership.
  • Oversee and support the Restaurant and Banquets teams with daily tasks and stepping in to perform frontline duties when required to support service flow.
  • Support leadership in POS programming and billing for guests/groups billing processes to ensure accuracy and efficiency.
  • Based on business volumes, may be required to work in other F&B operations for extended periods of time
  • Develop and manage employee schedules, adjusting labour levels based on business volumes and group activity.

WHAT DO YOU NEED FROM ME?

  • Must be able to work all shifts including late nights
  • Required to obtain Smart Serve Certificate
  • Reliable transportation
  • Customer Service focused
  • 1 year previous Supervisory Experience

** THIS ADVERTISED POSITION IS FOR A CURRENT OPPORTUNITY**

    AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

    BLUE MOUNTAIN RESORT COMPANY OVERVIEW

    Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

    ALTERRA COMPANY OVERVIEW

    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass – the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

    Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.