Description
RESPONSIBILITIES:
Salesforce Delivery Ownership:<br/><br/>You own the “how” of the Salesforce build — data model, automation (Flows + Apex), UI (LWC/screen flows), permission sets, Record Types, and packaging — from detailed technical design through deployment.<br/><br/>Platform-Level Design Authority:<br/><br/>You are the guardian of the orgs data model and automation architecture. Schema changes, sharing/visibility, and process design go through you, and you keep them coherent as the solution grows.<br/><br/>Engineering Rigor & Quality:<br/><br/>You enforce production-grade Salesforce standards —<br/><br/>Apex test coverage ≥ the org bar, FLS/sharing correctness, governor-limit awareness, and metadata/CLI-based deployment (SFDX/sf) .<br/><br/>Integration Contract Ownership:<br/><br/>You define and protect the API/data contracts between Salesforce and the backend integration services (identity validation, CRM sync, e-signature, and the<br/><br/>SFCC B2B commerce component ). You coordinate — not necessarily hand-build — the non-Salesforce layers, ensuring changes stay backward-compatible.<br/><br/>Proactive Risk Management:<br/><br/>You surface dependencies, scope creep, and technical debt before they block delivery — especially coupling between the org schema, its automations, and the services that consume them — and bring solutions, not just problems.<br/><br/>Communication & Alignment:<br/><br/>You translate Salesforce platform constraints (limits, callout/identity constraints, packaging realities) into plain language for non-technical PMs and client stakeholders, and keep engineering, PM, and design aligned on decisions and status.<br/><br/>Engineering Leadership & Mentorship:<br/><br/>You lead and mentor Salesforce (and adjacent) engineers through technical reviews, coaching, and hands‑on support, fostering a psychologically safe, high‑accountability, high‑quality culture.<br/><br/>REQUIREMENTS:
Proven Salesforce Technical Leadership:<br/><br/>A significant track record (Senior/Lead level) delivering complex<br/><br/>Salesforce Platform (Sales/Service Cloud, Core CRM)<br/><br/>projects and supporting them in production. You can take a vague goal and turn it into shipped, stable org configuration and code.<br/><br/>Deep Salesforce Platform Expertise (hands‑on):<br/><br/>Apex<br/><br/>(triggers, services, async, test classes) and<br/><br/>governor-limit-aware<br/><br/>design.<br/><br/>Flows<br/><br/>— record-triggered and screen flows — as a first‑class automation tool.<br/><br/>LWC<br/><br/>for custom UI where declarative isnt enough.<br/><br/>Data model & security:<br/><br/>custom objects, Record Types,<br/><br/>permission sets/permission‑set groups, FLS, sharing .<br/><br/>Deployment & ALM:<br/><br/>SFDX source format,<br/><br/>metadata/CLI deployment (sf) , sandboxes, change/branching strategy, CI‑based deploys.<br/><br/>Integration surface:<br/><br/>REST/Apex callouts,<br/><br/>Connected Apps & OAuth 2.0 (incl. M2M client‑credentials) , Platform Events/outbound patterns.<br/><br/>Integration & Cloud Awareness (coordinate, not necessarily build):<br/><br/>Enough fluency in<br/><br/>API‑based integrations and a cloud/microservice backend (Node/NestJS on AWS is the current stack, including an SFCC B2B commerce component)<br/><br/>to own the contracts and reason about the end‑to‑end flow. Deep AWS/Terraform/backend build experience is a<br/><br/>plus, not a requirement .<br/><br/>Multi‑Workstream & Multi‑Party Delivery:<br/><br/>Comfortable running structured build and live operational/support work in parallel, and aligning technical direction across agency, client, and corporate platform teams within a controlled, security‑gated environment.<br/><br/>Communication:<br/><br/>Excellent<br/><br/>English<br/><br/>(written and verbal);<br/><br/>Spanish strongly preferred<br/><br/>for day‑to‑day work with a Chile‑based client and team.<br/><br/>People Leadership & Mentorship:<br/><br/>Proven experience leading and mentoring engineers through coaching, technical guidance, and constructive feedback.<br/><br/>NICE TO HAVE:
Salesforce certifications:<br/><br/>Platform Developer I/II, App Builder, and/or an Architect‑track credential.<br/><br/>Familiarity with<br/><br/>test‑driven development (TDD)<br/><br/>/ high‑coverage delivery as a working practice.<br/><br/>DocuSign eSignature for Salesforce<br/><br/>(or comparable managed‑package e‑signature) configuration experience.<br/><br/>Domain exposure to<br/><br/>financial services, credit bureau, or identity/KYC<br/><br/>onboarding flows, and comfort in<br/><br/>regulated / enterprise‑security<br/><br/>contexts (VPN, corporate proxies, restricted egress, DevSecOps gates).<br/><br/>Familiarity with<br/><br/>Node.js/NestJS, AWS (ECS Fargate), Terraform, Okta/SSO, and Jenkins/Bitbucket CI/CD<br/><br/>as the surrounding platform.<br/><br/>CMS‑driven frontends (Next.js / Contentful)<br/><br/>exposure.<br/><br/>#J-18808-Ljbffr
