Description
Senior Backend Developer
We are seeking a highly skilled Senior Backend Developer to join our team in Vancouver, Canada. This role is pivotal to supporting and enhancing the CATI platform while addressing client-driven change requests and improving system architecture. The successful candidate will collaborate with global teams and act as a key contributor to strategic development projects and operational improvements.<br/><br/>Key Responsibilities<br/><br/>Development Projects:<br/><br/>Take ownership of backend development efforts to enhance and maintain the CATI platform, ensuring alignment with evolving product goals and client requirements.<br/><br/>Lead initiatives to modernize system architecture and improve operational efficiency, such as redesigning legacy dialer integration or optimizing scheduling engine.<br/><br/>Contribute to product-focused solutions by addressing client change requests and developing new functionalities for the CATI platform.<br/><br/>System Operations and Collaboration:<br/><br/>Collaborate with Cloud Ops and other teams to ensure smooth operation and competence-building in CATI architecture.<br/><br/>Actively contribute to system operations and improvements, including troubleshooting when necessary, collaborating with teams, and sharing knowledge to build collective expertise.<br/><br/>Global Coordination and Communication:<br/><br/>Work independently while maintaining effective communication with international teams in varying time zones.<br/><br/>Travel as needed to build closer collaboration with teams in Norway, Germany, Georgia, or other relevant locations.<br/><br/>Qualifications and Experience<br/><br/>Technical Expertise:<br/><br/>Extensive experience in backend development, with a strong emphasis on SQL and modern .NET.<br/><br/>Experience with cloud architectures, microservices, their typical problems and solutions.<br/><br/>Familiarity with DevOps practices and tools for deployment, monitoring, and alerting is a plus, including experience with tools such as Kubernetes, Docker, Prometheus and Grafana.<br/><br/>Ability to dive deep into system architecture for effective enhancement and troubleshooting.<br/><br/>Work Style:<br/><br/>Ability to work independently with minimal supervision.<br/><br/>Comfortable collaborating with teams in different time zones, including early or late hours as required.<br/><br/>Communication and Mentorship:<br/><br/>Ability to analyze and explain complex technical issues clearly.<br/><br/>Experience mentoring and training less experienced team members is a plus.<br/><br/>Preferred Qualifications<br/><br/>Strong SQL skills – query optimization, reading execution plans, eliminating locks, efficient use of tools.<br/><br/>Strong engineering skills – system design, writing clean and efficient code, responsible refactoring.<br/><br/>Experience with Docker, Kubernetes, Azure, AWS and related technologies is a plus.<br/><br/>Prior experience working in distributed teams.<br/><br/>Location and Travel<br/><br/>Based in Vancouver, Canada, within an existing Forsta engineering environment.<br/><br/>Ability and willingness to travel internationally as needed for team collaboration and training.<br/><br/>Pay Transparency
The expected base salary for this position ranges from $120,000 to $150,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.<br/><br/>EEO Statement
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and is committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.<br/><br/>All your information will be kept confidential according to EEO guidelines.<br/><br/>Press Ganey will not discharge or otherwise discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.<br/><br/>Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/<br/><br/>#J-18808-Ljbffr
