Description
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$28.00 / hour
– Full Time Availability
– Employee Meal Plan
– Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
– Free Employee Parking
SSP Canada operates several restaurants throughout the Victoria International Airport, including: Spinnaker’s on the Fly, Fresh Cup, and Tim Hortons Come join us as a Shift Supervisor at Tim Hortons located in Victoria International Airport, Sidney B.C.!
Responsibilities as a Shift Supervisor includes:
– Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
– Understand that our guest is our #1 priority.
– Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
– Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
– Communicate and clarify major job duties, priorities, and expectations to team members
– Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
– Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
– Assist team members in developing the skills and abilities necessary for improved performance.
– Ensure that products are of the highest quality.
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Responsibility for overseeing cash duties.
– Ensuring that temperature logs are completed accurately and in a timely manner.
Qualifications and Experience
– Minimum of 12 months experience within a busy restaurant/hotel environment.
– Excellent interpersonal skills and ability to interact with and motivate team members.
– Excellent communication and organizational skills.
– Ability to read, interpret, and articulate instructions using clear and direct language.
– Able to work as part of a team within a fast paced food service environment.
– Supervisory experience required.
– Cash handling experience required.
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
