Description
We are hiring for Sr. Technical Support Analyst role, please find the below details:
Location: Toronto – four days per week onsite
Experience: 4–8 years’
- Strong L2 application or production support experience
- Banking, wealth management, asset management, investment, brokerage or closely related financial-services experience
- Ability to write SQL queries independently from scratch
- Strong ServiceNow and Jira experience
- Production incident management, Sev-1/Sev-2 handling and RCA
- Batch-job support; Autosys is strongly preferred
- Oracle or SQL Server troubleshooting
- Deployment, patching and post-production validation experience
- Comfortable working onsite four days per week
