Salesforce AI Engineer – peterborough

Experience: Must have 10+ years

Contract role

Role Summar

yWe are seeking a Salesforce AI Engineer who understands the Salesforce ecosystem and can identify where AI can create measurable business value across sales, service, operations, and analytics

This role is ideal for someone who can assess a client’s existing AI landscape, recommend where Salesforce-native AI capabilities should be used, and help drive implementation in selected high-impact use cases

.
What You Will

DoAssess business processes and current AI initiatives to identify opportunities where Salesforce AI can complement or outperform standalone AI effort

s.Translate business requirements into Salesforce AI use cases, solution options, and implementation roadmap

s.Design and implement solutions using Salesforce ecosystem capabilities such as Sales Cloud, Service Cloud, Data Cloud, Flow, Apex, Lightning Web Components, and Agentforce where appropriat

e.Partner with business and technology stakeholders to prioritize use cases based on impact, feasibility, data readiness, and governanc

e.Support solution delivery end to end, including discovery, prototyping, integration design, testing, deployment, and adoptio

n.Guide responsible AI implementation, including data security, access controls, human-in-the-loop review, and prompt/response quality managemen

t.
Required Ski

llsStrong understanding of the Salesforce platform, including data model, security, sharing, automation, integrations, and declarative and programmatic developme

nt.Hands-on experience with Salesforce implementation or development, including Apex, Lightning Web Components, Flow, APIs, and standard Salesforce objec

ts.Working knowledge of AI/ML concepts, LLM-based applications, and common enterprise AI patterns such as retrieval, grounding, orchestration, and guardrai

ls.Ability to evaluate business workflows and recommend practical AI use cases that improve productivity, decision-making, customer experience, or operational efficien

cy.Experience working with cross-functional teams and converting ambiguous business needs into clear technical solutio

ns.Strong communication skills to explain AI options, trade-offs, risks, and implementation plans to both technical and non-technical stakeholde

rs.
Preferred Experi

enceExposure to Salesforce AI capabilities such as Einstein, Agentforce, copilots, or AI-assisted workflow automat

ion.Experience in organizations where multiple AI initiatives already exist and a platform-level strategy is needed to reduce duplication and improve re

use.Experience with enterprise systems integration, data platforms, and governance in regulated or complex environme

nts.Prior involvement in proof-of-concepts, pilot implementations, or production rollouts of AI-enabled Salesforce soluti

ons.
Example Focus

AreasSales productivity: opportunity summarization, next-best action, follow-up automation, and account intellig

ence.Service operations: case classification, response drafting, knowledge retrieval, and agent as

sist.Internal efficiency: workflow automation, data enrichment, document summarization, and decision sup

port.Governed AI adoption: selecting Salesforce AI only where it fits the workflow,

while