Description
Shape the future of rehabilitation with Lifemark Health Group as a Senior Director of WCB Operations in Toronto, Ontario. This hybrid role requires unmatched expertise in operational management and service delivery.<br/><br/>In this influential role, you will lead WCB service operations, ensuring flawlessly executed contracts and high-quality collaboration with internal and external partners. Your focus will be on operational efficiency, compliance, and enhancing the customer experience across multiple provinces. This position is pivotal for optimizing healthcare recovery services and team support nationally.<br/><br/>Key Responsibilities:
• Direct national intake and operational teams for WCB services
• Guarantee efficient delivery of WCB contracts nationwide
• Oversee the development of consistent operational practices
• Analyze performance metrics to improve service delivery
• Manage risks and foster opportunities for operational growth<br/><br/>Requirements:
• Degree in healthcare administration or disability management
• At least 5 years of progressive leadership in healthcare
• Experience with WCB or WSIB contract management
• Expertise in healthcare service delivery processes
• Strong communication skills for stakeholder engagement<br/><br/>Elevate operational excellence and drive recovery service improvements with Lifemark in this impactful leadership role.
