Description
Lead a high-impact team at Ethoca, a Mastercard company, to enhance partner delivery and product strategy. Drive customer success and strategic initiatives within a complex payments ecosystem.<br/><br/>As the Director of Partner Delivery & Product Strategy, you will oversee a talented team focused on customer delivery excellence and commercial growth. Your role includes collaborating with various departments to translate market insights into impactful product strategies, ensuring delivery aligns with partner needs and business outcomes.<br/><br/>Key Responsibilities:
• Lead and develop a team of Delivery Managers
• Oversee daily operations and resource planning
• Manage strategic partner implementation initiatives
• Collaborate with Sales to understand customer objectives
• Conduct product demonstrations to build customer confidence<br/><br/>Requirements:
• Extensive experience leading customer-facing teams
• Background in solutions consulting or sales engineering
• Strong strategic thinking and analytical skills
• Excellent communication and relationship-building skills
• Knowledge of the payments ecosystem<br/><br/>Help shape the future of product strategy and partner delivery at Ethoca.
