Description
Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At<br/><br/>goeasy , our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of<br/><br/>Canada’s Top Growing Companies , certified as a<br/><br/>Great Place to Work® , and recognized among the<br/><br/>Best Workplaces for Women<br/><br/>and for having one of the<br/><br/>Most Trusted Executive Teams , and included on<br/><br/>TIME Magazine’s 2025 list of Canada’s Best Companies . These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.<br/><br/>As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say theres another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.<br/><br/>A Day In The Life Of a Regional Manager<br/><br/>Customer Experience<br/><br/>Champion a customer-first culture and ensure consistent, high-quality service across all branches<br/><br/>Resolve escalated customer concerns and reinforce customer retention practices<br/><br/>Leadership, Development & Retention<br/><br/>Lead, coach, and develop Store Managers to build engaged, high-performing teams<br/><br/>Oversee performance management, employee relations, and talent development in partnership with HR<br/><br/>Financial Performance & Accountability<br/><br/>Own regional P&L performance, driving revenue growth, profitability, and expense control<br/><br/>Monitor key financial metrics and ensure Store Managers effectively manage branch-level performance<br/><br/>Revenue Growth & Market Development<br/><br/>Drive customer acquisition and portfolio growth through local marketing and company programs<br/><br/>Set clear regional targets and ensure consistent execution of growth initiatives<br/><br/>Operational Excellence<br/><br/>Ensure compliance with operational standards, policies, and procedures across all branches<br/><br/>Monitor performance metrics and implement improvements to optimize operations and collections outcomes<br/><br/>What We Are Looking For<br/><br/>3+ years of experience in a multi-unit leadership role within retail, financial services, or a customer-focused environment<br/><br/>Proven ability to lead, coach, and develop high-performing teams across multiple locations<br/><br/>Strong business acumen with experience managing P&L performance and achieving financial targets<br/><br/>Excellent communication, problem-solving, and decision-making skills in fast-paced environments<br/><br/>Highly organized with the ability to manage competing priorities and drive results<br/><br/>Demonstrated ability to influence, engage, and build relationships across all levels of the organization<br/><br/>Comfortable analyzing performance metrics and using data to drive business decisions<br/><br/>#J-18808-Ljbffr
