Description

Go with your gut. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family.

Ace Hotel Toronto is our first-ever spot in Canada, built from the ground up in the heart of the Fashion District, near St. Andrew’s Playground Park. Our civic hub here is animated by a legacy of homegrown magic, spurred by ingenious types with off-the-wall ideas who’ve long made the multicultural mosaic of this city their home — from Queen West and Chinatown to the famed Horseshoe Tavern and on down to the shimmering shores of Lake Ontario.

Alder, a Michelin-recommended restaurant from the acclaimed Alo Food Group (Alo, Aloette, Alobar), located inside the dynamic Ace Hotel Toronto, is seeking a Restaurant Manager to lead daily operations and deliver an exceptional guest experience.

We’re looking for a hands-on leader who brings strong service instincts, operational confidence, and a genuine passion for hospitality. Someone who leads with authenticity, builds strong teams, and ensures every detail — from pre-shift to final check — reflects the Ace experience.

The Role

The Restaurant Manager oversees daily restaurant operations, ensuring smooth service, strong team performance, and a welcoming guest environment. Working closely with Food & Beverage leadership, this role supports staffing, training, scheduling, and service standards while helping drive profitability and operational consistency.

What You’ll Do

  • Lead day-to-day restaurant operations and ensure exceptional guest experiences
  • Supervise, coach, and support service teams
  • Manage scheduling, payroll approvals, and shift operations
  • Conduct pre-shift meetings and communicate service priorities
  • Monitor service standards, cleanliness, and operational readiness
  • Resolve guest concerns and maintain positive guest relationships
  • Support inventory management and operational systems (POS updates, supplies, equipment)
  • Partner with F&B leadership to maintain high performance and team culture

What You Bring

  • 3+ years of restaurant leadership experience
  • Strong understanding of service standards and restaurant operations
  • Excellent communication and team leadership skills
  • Ability to thrive in a fast-paced environment
  • Strong attention to detail and problem-solving ability
  • Smart Serve certification required
  • Alignment with Ace Hotel’s culture of creativity, collaboration, and hospitality

What We Offer

  • Casual dress
  • Company events
  • Dental care
  • Vision care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Paid time off
  • RRSP match
  • Store discount
  • Tuition reimbursement
  • Wellness program