Operations Analyst – Amazon

Conair Consumer Products ULC is a privately owned company and part of Conair LLC, a global organization operating in more than 120 countries. Located in Woodbridge, Ontario and offices in Montreal, Quebec, we are a leading beauty care and small kitchen appliances company that service the retail and professional markets in Canada with brands such as Conair, Scunci, Cuisinart, and BaBylissPro.

The Position:

We have an exciting opportunity for an Operations Analyst – Amazon in our Amazon team reporting to the V.P., Amazon. If you are looking for an opportunity to join a thriving, dynamic organization with an entrepreneurial spirit and an action-oriented culture, this role is perfect for you.

The Operations Analyst – Amazon plays a key role in driving performance across the Amazon Canada business through reporting, forecasting, promotional planning, operational execution, and cross-functional collaboration. This role acts as a central business partner across Sales, Finance, Supply Chain, and Operations to deliver actionable insights, improve processes, and support scalable growth initiatives.

The ideal candidate is financially minded, highly analytical, detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced ecommerce environment

Responsibilities:

Business Reporting & Insights

• Own weekly and monthly reporting across Amazon Canada retail KPIs, financial performance, profitability, and operational metrics.
• Utilize tools including Power BI, Pacvue, Profitero, Vendor Central, Stackline, and internal reporting systems to maintain accurate reporting and deliver actionable insights.
• Analyze business performance, identify risks and opportunities, and provide recommendations to the Amazon team and leadership.
• Support data governance and ensure accuracy across financials, KPI reporting, and business operations.

Demand Planning & Forecasting

• Lead Amazon demand forecasting activities in partnership with Account Managers and Demand Planning teams.
• Support development of forecasts for promotional events, new product launches, and category expansions.
• Monitor forecast accuracy and adjust projections based on sales trends, inventory levels, and market dynamics.
• Provide forecasting guidance, reporting support, and best practices to Account Managers.

Promotional & Deal Strategy

• Manage end-to-end promotional planning and execution for key Amazon events including Prime Day, Holiday, and other tentpole periods.
• Support product selection, promotional forecasting, ROI analysis, and daily performance reporting during events.
• Partner with internal teams on bulk buy strategies and inventory optimization initiatives.
• Track promotional spend and performance against approved plans and financial targets.

Operations & Supply Chain Optimization

• Partner with Supply Chain, Operations, and Amazon stakeholders to improve instock performance, fulfillment metrics, and operational efficiencies.
• Identify and help resolve operational issues related to purchase orders, compliance programs, inventory flow, and chargebacks.
• Lead continuous improvement initiatives focused on streamlining processes and improving operational KPIs.

Financial Reconciliation & Compliance

• Support the VP with weekly financial reporting and business performance updates.
• Assist with financial reconciliation processes, deduction tracking, and escalation management.
• Partner with internal teams to reduce chargebacks, improve compliance metrics, and protect margin performance.
• Identify opportunities to improve financial accuracy, reporting consistency, and operational accountability.

Cross-Functional Collaboration

• Serve as a key point of contact across Sales, Finance, Supply Chain, and Operations teams.
• Communicate business performance, risks, opportunities, and recommendations to internal stakeholders.
• Support strategic planning discussions through data-driven insights and operational analysis.

Growth & Efficiency Initiatives

• Continuously evaluate business performance to identify growth opportunities and operational efficiencies.
• Champion scalable processes, reporting automation, and best practices across the Amazon business.
• Support development of long-term operational and commercial strategies

Minimum Qualifications

• Degree in Business or similar education / experience in Commerce, Analytics, Supply Chain, Finance, or a related field.
• 3+ years of experience in ecommerce, Amazon Vendor Central, sales operations, business analytics, or forecasting.
• Experience working cross-functionally within a fast-paced retail, ecommerce, or CPG environment preferred
• Strong analytical and problem-solving skills with advanced Excel proficiency.
• Strong attention to detail and a high level of accuracy
• Experience with Power BI, Stackline, Vendor Central, SAP IBP, and forecasting/reporting tools preferred.
• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills
• Proficient with MS Office, Word, Excel, PowerPoint, Outlook, and SAP

What We Offer:

• Salary: $80,000 – 90,000. Salary will depend on several factors including experience, skills, and capabilities.
• A collaborative culture that values growth, innovation, initiative, and ownership.
• An attractive compensation package including comprehensive medical/dental/vision benefits, life & disability insurance, defined contribution pension plan, and EAP & Employee Wellness programs.

Please forward your resume and cover letter to: