Our client in the non-profit sector is looking for a Bilingual Client Support Officer to join their team in Ottawa for a temporary role, covering a 20 month maternity leave. This position is primarily remote with the exception of 1 day per week onsite. The Client Services Coordinator provides support and services to clients, is one of the first interaction between clients and the organization, and is key to maintaining the company's reputation for high client service standards. Roles and Resp...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality of the contact centre, supervise agents, integration process and training. Supervisor the tasks assigned and evaluate the service deliver. ...