Audio Visual Technician – longueuil

Job Description:

• Resolve incidents.
• Install hardware components as well as audio, video, and videoconferencing software.
• Perform tasks according to current procedures for service requests and incidents.
• Support all audiovisual equipment (Audio, Video, and Multimedia) and videoconferencing systems.
• Carry out relocations and setups on-site and/or across the province (1 to 5 days per week depending on location and team).
• Redirect incidents, service requests, and other requests that cannot be handled to the appropriate teams based on the nature and complexity of the request.
• Participate in technical support and layout projects.
• Travel to various regions of Québec as needed.

Must-Haves:

• Specialization in electrotechnics, audiovisual engineering, electronic technology with audiovisual option, programmable electronics and robotics – ordered systems technology, computer technology, or another relevant specialization.
• Two (2) years of experience in support and deployment (installation) of audiovisual and videoconferencing environments using one or more of the following products: Creston, AMX, Extron, Symétrix, Bi-Amp, QSC, Q-SYS, Peavey NION, Cisco Codecs, MS Teams Rooms, Clock Audio, SVSI, AVer, Minrray, PTZ cameras, audio/video encoders/decoders, modulators, infrared radiators.
• One (1) year of experience in customer service.
• Valid driver’s license.