Description

The Opportunity

This is a chance to join a team that plays a key role in supporting Ontario’s agriculture sector through the delivery of financial and risk management programs. As a Claims Adjudicator, you’ll help ensure that program participants receive accurate and timely support by evaluating claims and determining benefit eligibility. This permanent, full-time position offers a hybrid work arrangement (3 days per week in office) and requires residency in Ontario.

What You’ll Be Doing

  • Managing client claims from intake through resolution, including complex and high-value files
  • Evaluating applications against program guidelines, verifying reported data, and investigating discrepancies
  • Conducting financial reviews and analysis to assess eligibility and determine benefit payments
  • Liaising with clients to gather required information and provide technical guidance on available programs
  • Participating in team discussions regarding claims that require senior review, legal consultation, or appeal consideration
  • Escalating high-risk issues when necessary to team leads or subject matter experts
  • Coaching junior staff and offering peer support across departments
  • Building and maintaining professional relationships with clients, producers, and agents

What You’ll Need To Be Successful

  • A post-secondary degree or diploma in business, economics, agricultural science, or a related field (or equivalent experience)
  • At least 3 years of experience in claims or risk adjudication, ideally within financial services or the agriculture industry
  • Strong written and verbal communication skills, with the ability to engage clients and stakeholders professionally
  • Demonstrated analytical and problem-solving abilities
  • Solid organizational skills and the ability to prioritize in a fast-paced, team-oriented environment
  • Familiarity with agriculture is an asset
  • Progress toward a professional designation such as CIP (Chartered Insurance Professional) or FIIC (Fellow of the Insolvency Institute of Canada) is considered an advantage