Cloud Production Support

Client is looking for – who have worked through Cloud Support implementations in production and worked in an enterprise setup in the stack.

· Experience working in AWS platform

· Have sound knowledge on AWS Services like EC2, S3, Lambda, Glue, CloudWatch, ETL Services (Glue Job, Redshift, Athena)

· Good knowledge in AirFlow, Pyspark

· Experience with DB Queries (basic joins)

· Have good understanding of ETL processes

· Should have very good knowledge on Production Support Process L1, L2, L3 & SLA’s

· Should be able to Analyze logs, configuration and data to troubleshoot.

· Should have good knowledge on Vulnerability and Patch management resolution.

· Should be able to perform Release Support: Sanity Checks after patch and co-ordinate with multiple stake holders for major releases.

· Should perform Minor Enhancements & follow Change management process.

· Should have good knowledge on Preparation and support for production deployment.

Nice to have

· Strong communication skills.

Cloud Production Support