Description
Job Title: Community and Employer Engagement Specialist
Overview:
This role involves developing and maintaining relationships with community agencies, industry partners, and employers to create long-term employment opportunities for job seekers. The successful candidate will use strategic approaches to achieve outcomes for job seekers and employer partners by presenting resources and information to large audiences and representing the organization at community planning tables and working groups.
Key Responsibilities:
* Develop a strategic outreach plan to increase community awareness about employment programs and available talent pool
* Utilize social media, cold calls, events, and in-person visits to make connections and increase service delivery awareness
* Build partnerships across various sectors and identify opportunities for collaboration and business development
* Establish and maintain a database of network contacts and actively engage contacts to stay informed on job leads and referrals
* Nurture relationships and partnerships formed, ensuring positive interactions, professionalism, and responsiveness
* Work with employers to identify HR needs and assist with job postings as needed
* Visit employers’ work environments and assess their HR needs, assisting with job postings and referrals
* Support employers in identifying required skills and competencies and matching them with clients’ capabilities
* Collaborate with Employment Consultants to respond to job postings in a timely manner
* Use the WCG-IES database system to enter required KPI data within set timelines
* Continually assess and analyze the job market to identify companies, sectors hiring, and/or laying off and make timely connections
* Develop presentations and promotional program videos to promote services at trade shows, conferences, and to community service providers and employers
* Attend presentations at local job fairs and other employer-related networking events
* Represent the organization at planning tables, chamber of commerce/boards of trade, and on advisory boards/meetings
* Host events, including job fairs, to connect employers and clients
* Establish memoranda of understanding with community partners to leverage resources and referrals
* Follow up with referrals and employment commitments to support client volume and outcomes
* Write reports to keep management informed on efforts and outcomes resulting from planned activities
Requirements:
* Post-secondary degree or diploma in a related field (e.g., sales and marketing, business administration, and/or sociology)
* Experience working in an outcomes/target-based environment
* Strong customer service and relationship management skills with a proven sales aptitude
* Experience in providing workforce development information to employers, assessing employer needs, and recommending appropriate supports and local resources
* Excellent administrative and organizational skills; ability to prioritize
* Excellent interpersonal skills coupled with strong verbal communication skills, comfortable presenting information in group settings
* Proven event management skills
* Ability to work independently with limited supervision as well as work within a team
* Knowledge of local labor market trends
* Results-driven with creative approach to idea generation and problem-solving
* Ability to work in a fast-paced environment with changing workloads
* Fluency in French and/or a second language, an asset
* Solid understanding of confidentiality and other professional codes of conduct
* Strong digital literacy skills, including MS Office suite, especially Excel and Word
* Employment conditional on obtaining a criminal record check
* Experience delivering presentations and facilitating workshops
* Possess cultural sensitivity and experience working with people of diverse backgrounds
* Possess organizational, planning, and time management skills
* Demonstrated interpersonal, analytical, and creative problem-solving skills
* Self-directed with experience working as part of a team and independently
* Valid driver’s license and automobile
Working Conditions:
In-person office setting, traveling within the GTA, and working occasionally evenings as needed.
What We Offer:
A competitive salary, health and dental benefits, and 2% RRSP contribution.
Application Instructions:
We encourage applications from persons from diverse backgrounds.
