Description

Computer Technologist

Aversan Inc. (www.aversan.com) is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space industries.

We are currently seeking a qualified Computer Technologist to join our team, providing exceptional IT services and employee experience.

Location: St Laurent, Quebec

Job Type: Full Time

Working Arrangement: On-site

Responsibilities

  • Actively contribute to the employee experience:
  • Perform a variety of interventions on computer hardware, software and peripherals to meet user needs: deployment, installation, support, relocation, addition, modification and disposal.
  • Contribute to the improvement of IT services.
  • Participate in internal or departmental project initiatives that may involve multiple IT groups/users.
  • Makes recommendations on the life cycle of IT technologies (hardware and software) and processes.
  • Apply and maintain standard operating procedures, customer service guidelines, and troubleshooting documentation for new services and activities.

Basic Qualifications

  • 3 to 5 years of experience in an IT user support environment.
  • Motivation to provide a great customer experience.
  • Ability to adapt easily to changes.
  • Good communication skills in French and English.
  • Proactivity, autonomy and sense of initiative in the management of tasks and responsibilities.
  • Excellent knowledge and troubleshooting of operating systems, office applications, Mac OS, VPN software.
  • Strong knowledge and troubleshooting of computer hardware, tablets, and associated peripherals.
  • Strong ability to learn and support the various enterprise applications as well as the various activities of the service desk and account administration.

Please note:

Interested applicants must apply directly to this link to be considered for this position: Computer Technologist

The name of the file for the resume should be the applicant’s full name and the position title you are applying for. The resume format should be PDF.