Description

Our client is a well-established manufacturing company with decades of industry experience, recognized for delivering high-quality products and exceptional customer service. We are seeking a Processing Coordinator to provide critical support to our sales and production teams.

This role ensures accurate and timely processing of quotations, orders, and administrative projects while acting as a liaison across departments and with external vendors.

The ideal candidate comes from a manufacturing environment, and strong proficiency with tools like Google Workspace, Excel, CRM, ERP, and pricing/quotation systems.

Key Responsibilities:

  • Act as the primary point of contact for customers, handling inquiries via phone and email.
  • Process orders accurately and efficiently, ensuring on-time delivery and customer satisfaction.
  • Collaborate with sales, production, and logistics teams to resolve issues and provide updates to customers.
  • Manage documentation related to customer accounts, orders, and shipments.
  • Proactively communicate with customers regarding product availability, lead times, and order status.
  • Support the sales team with quotes, product information, and after-sales service.
  • Handle customer complaints or concerns professionally, working toward timely resolution.
  • Contribute to process improvements to enhance customer experience and operational efficiency.

Qualifications & Experience:

  • Prior experience working for a manufacturing company is a significant plus.
  • Familiarity with CRM, ERP, pricing, and quotation systems.
  • Strong proficiency in Excel, Google Workspace, and general office software.
  • Minimum 1 year of relevant processing or administrative experience
  • Excellent communication skills, both written and verbal.

If this sounds like a fit, or if you’d like to explore the opportunity confidentially, feel free to message me directly, email me at sando.vincent@professionalstaffing.ca, or apply directly here.

This position reflects a current vacancy with one of our clients. Our Recruiters combine their expertise and AI-enabled technology in the recruitment process