Description

Company: CGIC
Department: Bodily Injury Claims
Employment Type: Full-Time
Work Model: Hybrid
Language: Bilingualism in English and French will be required.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to fostering a sustainable and resilient society. Our team is essential to delivering on this strategy. We prioritize our people by providing a strong culture and development opportunities, enabling our team to thrive and live our purpose. You will work with passionate colleagues who care about you, our clients, and our communities.

Our Claims team aims to create peace of mind for our clients and communities. Our national team of knowledgeable professionals serves clients with compassion. We are dedicated to continuous improvement, operating with high integrity, and doing right by our clients.

As a Bodily Injury Claims Representative II, you will investigate, negotiate, and resolve claims files in litigation. You will contribute to our client service culture through daily interactions and by implementing innovative, client-centric solutions.

How you will create impact:

  • Investigate, interpret coverage, negotiate, and make autonomous decisions to resolve complex bodily injury claims.
  • Contact claimants, clients, lawyers, and witnesses during investigations and resolutions.
  • Manage complex files in defense litigation and Alternative Dispute Resolution (ADR).
  • Coach, train, and provide technical support to the claims team.
  • Deliver exceptional client service aligned with our claims standards to position the organization as an industry leader in client engagement.

How you will succeed:

  • Possess an innovative mindset to improve operational efficiencies and influence change, focusing on client needs.
  • Use critical thinking to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
  • Exhibit strong communication skills to convey messages clearly and explore diverse perspectives.
  • Build trusting relationships and guide colleagues’ development.

To join our team:

  • Have at least three years of claims or related experience.
  • Possess a post-secondary degree or diploma.
  • Hold a Chartered Insurance Professional (CIP) designation.
  • Obtain or have provincial adjuster licenses depending on the province of work.

What you need to know:

  • Occasional travel may be required.
  • You must have your own vehicle, valid driver’s license, and insurance.
  • This role involves direct contact with clients and service providers in their environments.
  • Extended hours, including weekends, may be necessary.
  • A background check will be conducted if you are the successful candidate.

What’s in it for you?

  • Opportunities for training and career growth.
  • Flexible work arrangements and paid time off for personal and family needs.
  • Holistic well-being programs supporting physical and mental health.
  • Paid volunteer days to contribute to the community.
  • A comprehensive rewards package, including competitive salary, bonus, pension, and benefits.

#J-18808-Ljbffr