Description
Adecco is currently seeking a Maintenance Supervisor for a full-time opportunity located in Bedford, NS.
This role will oversee field service operations, manage technicians, and ensure customer satisfaction while controlling operational costs and service revenues. If you have supervisory experience in maintenance, strong leadership skills, and want to contribute to a dynamic, hands-on environment, apply today!
This role will oversee field service operations, manage technicians, and ensure customer satisfaction while controlling operational costs and service revenues. If you have supervisory experience in maintenance, strong leadership skills, and want to contribute to a dynamic, hands-on environment, apply today!
- Pay Rate: $60-$70/hour (based on experience)
- Location: Bedford, NS
- Job Type: Full-time | Temp 6-12 month term
- Schedule: Set schedule
- Vacancy Status: This posting is for an existing vacancy
Key Responsibilities
Field & Service Operations
- Plan, manage, and control field service operations according to service contracts, company policies, and client processes
- Serve as the first point of contact for technicians and customers regarding technical or operational issues
- Ensure equipment safety, performance, and service quality
- Manage callouts, service repairs, and planned maintenance while controlling costs
- Maintain proximity stock content & value, oversee third-party inspections, and validate technical terms of service contracts
- Conduct site audits, investigate accidents, and ensure compliance with internal reporting and evidence policies
- Optimize planned maintenance scheduling and routing
- Review invoices for callouts and service repairs as required
Customer Relationship Management
- Ensure customer satisfaction through high-quality service and precise communication
- Manage and resolve customer complaints related to service quality or invoicing
- Drive sales of service repairs and maintain high-quality lead follow-up
People Management & Leadership
- Supervise and develop assigned technicians, ensuring motivation, competence, and adherence to objectives
- Manage technician scheduling, absences, workloads, and timesheet validation
- Oversee equipment assignments, tools, vans, and other resources
- Support technician hiring, selection, and training to meet operational needs
Qualifications
- Must be eligible to work and reside within Canada
- 3-5 years of supervisory experience in maintenance
- Reliable transportation
- Strong leadership, organizational, and problem-solving skills
If you are ready to take on a full-time, hands-on supervisory role managing field service operations and technicians, apply now for the Maintenance Supervisor position. Qualified candidates will be contacted directly by an Adecco recruiter.
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.
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