Description
Manager, Ecommerce Merchandising & Product Onboarding
WHO WE ARE…
Elte is Toronto’s source for considered design for all things home. For over 100 years, our family
has worked with designers and craftspeople from idea to object, curating timeless pieces and the
most distinct creations. Our sister brand, Mkt, is an independent design house creating pieces for
a modern, edited home. We have three large showrooms within Toronto’s Design District. In the
Elte Showroom, you’ll find Rugs and Carpeting, Furniture, Lighting, Mattresses, Linens, and
Home Decor.
WHO WE ARE LOOKING FOR…
We are seeking a strategic, data-driven, and innovative Manager, Ecommerce Merchandising and
Product Onboarding to lead our site merchandising team and drive the transformation of our
product information infrastructure. This role will be responsible for managing site merchandisers
while building and optimizing our Product Information Management (PIM) and Product
Experience Management (PXM) systems. The successful candidate will be instrumental in
improving the efficiency of product onboarding, ensuring data accuracy, and enhancing the
online customer shopping experience.
WHAT YOU DO (among other things):
Team Leadership & Ecommerce Merchandising
• Lead, mentor, and develop a team of ecommerce site merchandisers, ensuring alignment
with business goals and best practices.
• Oversee online merchandising strategies for key product categories, ensuring optimal
presentation, discoverability, and alignment with brand positioning.
• Collaborate with cross-functional teams, including buying, marketing, and IT, to drive
sales and enhance the customer journey.
• Ensure the website reflects accurate and compelling content, including product
descriptions, images, and pricing.
• Develop and implement A/B testing strategies to optimize product discoverability,
navigation, and conversion rates.
Product Information Management & Onboarding
• Spearhead the implementation and optimization of a new PIM/PXM system to improve
data governance, enrichment, and syndication.
• Establish best practices for product onboarding, ensuring efficient workflows and data
accuracy from vendors to website publication.
• Develop and enforce data hygiene standards, working to improve product attribution,
taxonomy, and categorization.
• Manage the integration of product data across internal systems, ensuring seamless
synchronization with Shopify and other platforms.
• Identify and recommend process improvements for product setup and maintenance,
enhancing operational efficiency and reducing errors.
Data Analysis & Insights
• Analyze merchandising performance, including conversion rates, product engagement,
and sales trends, to inform decision-making.
• Provide ongoing reports and insights on category performance, customer behavior, and
competitive trends.
• Collaborate with IT and analytics teams to refine data collection, reporting, and
visualization tools.
• Monitor product availability and inventory data to inform restocking strategies and
optimize assortment decisions.
Site Optimization & Customer Experience
• Conduct regular website audits to identify and resolve errors, inconsistencies, or
opportunities for improvement.
• Work with UX/UI teams to enhance site navigation, search functionality, and filtering
options to improve product discovery.
• Ensure a seamless omnichannel experience, aligning online and in-store product data and
promotions.
• Drive the execution of promotional campaigns and merchandising updates in
collaboration with marketing.
Cross Functional Collaboration & Process Improvement
• Serve as the primary liaison between ecommerce merchandising, IT, and marketing
teams to ensure smooth execution of merchandising strategies.
• Provide training and documentation for internal stakeholders on PIM best practices and
ecommerce merchandising principles.
• Research and implement new tools, automation solutions, and AI-driven capabilities to
enhance product onboarding and management.
QUALIFICATIONS
Experience
• 5+ years of experience in ecommerce merchandising, product onboarding, or a related
role, with leadership responsibilities.
• Proven experience managing site merchandising teams and optimizing ecommerce
operations.
• Strong background in PIM/PXM implementation, data governance, and product
attribution management.
Skills
• Strong analytical and problem-solving skills with the ability to translate data into Deep
understanding of ecommerce platforms (e.g., Shopify), PIM/PXM systems, and digital
merchandising strategies.
• Proficiency in data analysis tools such as Google Analytics, Excel, and reporting
dashboards.
• Strong problem-solving skills, with the ability to translate data insights into actionable
strategies.
• Experience with site optimization, A/B testing, and conversion rate improvement
techniques.
• Excellent communication, leadership, and cross-functional collaboration skills.
Attributes
• Highly detail-oriented with a passion for data accuracy and process improvement.
• Self-starter with a strong sense of curiosity, always seeking new ways to improve
processes and enhance efficiency.
• Strategic thinker with a results-driven mindset, capable of leading change and driving
innovation.
• Adaptable and proactive, able to manage multiple priorities in a fast-paced environment.
WHY JOIN US?
This is an exciting opportunity to shape the future of ecommerce merchandising and product data
management at Elte. As Manager, Ecommerce Merchandising and Product Onboarding, you will
play a critical role in streamlining our product onboarding processes, optimizing our new
PIM/PXM system, and leading a high-performing team to deliver an exceptional online shopping
experience.
Elte thanks all applicants who apply, but only those candidates selected for an interview will be
contacted.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities
Act, 2005, and Elte Accommodation Policy, accommodation will be provided in all parts of the
hiring process. Applicants need to make their needs known in advance