Description

We are seeking a Marketing Project Coordinator to join our client’s team to establish and execute omni-channel marketing initiatives for a loyalty program, focusing on creating a consistent and optimized customer journey. This role is instrumental in ensuring a seamless customer experience across all touchpoints, with the goal of increasing customer engagement and loyalty. You will work closely with content and creative teams, collaborating to integrate online, in-store, social, paid media, and other channels.

This is a 6-month contract role with the potential for extension. It requires working in-office four days per week at the client’s location in Toronto.

Responsibilities

  • Lead project management for creative assets across owned channels, including but not limited to landing pages, emails, web/app banners, social, print (flyer banners, POP, etc.), and some paid media creative.
  • Develop internal omni-channel briefs, define omni-channel resource requirements, establish budgets (if necessary), and brief creative and production teams.
  • Establish and manage project timelines and deliverables, ensuring content is delivered according to channel requirements and creative standards.
  • Provide regular project status updates to stakeholders.
  • Collaborate with cross-functional groups to continuously find innovative ways to incorporate content and ensure a consistent customer journey.
  • Develop strong relationships across cross-functional teams while managing timelines and channel deliverables.
  • Own and be responsible for every element of the project from inception to execution.
  • Act as a strategic partner by constantly looking for ways to innovate and enhance marketing projects.

Must-Have Skills and Qualifications

  • 3+ years of marketing project management experience with a solid foundation in the retail or loyalty sectors.
  • Proven track record of managing omni- and multi-channel integrated campaigns.
  • Exceptional communication abilities, strong problem-solving skills, and meticulous attention to detail.
  • Demonstrates a highly collaborative approach, able to work effectively in flexible and dynamic environments while fostering a positive workplace culture.
  • A strong commitment to supporting objectives and upholding the highest standards of performance.
  • Ability to thrive in fast-paced settings, adept at prioritizing multiple tasks, and consistently meeting deadlines.

If you are a driven Project Coordinator with a background in loyalty or retail marketing and are ready to take full ownership of omni-channel campaigns, please submit your resume to apply for this 6-month contract opportunity!