Description
<p><b>Medical Information Specialist (Renewable Contract)</b></p><p><b>Remote – GTA</b></p><p><br></p><p><b>Introduction</b></p><p>We are hiring a Medical Information Specialist for our client based in the Greater Toronto Area, Ontario. This role combines domain expertise with data-driven analysis, offering the opportunity to contribute to global medical information systems, enhance reporting capabilities, and support cross-functional decision-making. This is a renewable contract position that is fully remote.</p><p><br></p><p><b>Responsibilities</b></p><ul><li>Manage and maintain scientifically accurate response documents for the companys products, including localization of global scientific response documents and management of escalations.</li><li>Analyze medical information data across global and country markets, product lines, and inquiry categories to identify trends and insights.</li><li>Generate regular and ad hoc trends and insights reports using Power BI and Salesforce dashboards, and respond to data queries from internal teams.</li><li>Track medical information KPIs including escalation rates, response times, and inquiries open longer than two weeks; flag deviations from targets and escalate when needed.</li><li>Maintain and update BI and Salesforce dashboards; support optimization of global medical information systems through testing, SOP updates, and template enhancements.</li><li>Conduct monthly quality control of MICC vendor reporting and manage vendor interactions.</li><li>Participate in cross-functional initiatives involving Medical, Regulatory, Quality, R&D, and customer service stakeholders to drive process and system improvements.</li><li>Collaborate with medical, regulatory, R&D, and quality colleagues to ensure appropriate referrals and answers using a modern tracking and repository system.</li></ul><p><br></p><p><b>Requirements</b></p><ul><li>University degree in pharmacy; registration as a licensed pharmacist is required.</li><li>At least two years of experience in medical information or an equivalent scientific role within pharmaceutical or consumer healthcare industries.</li><li>End-user familiarity with Power BI and Salesforce (able to run, filter, interpret dashboards and reports; technical support provided).</li><li>Knowledge of Salesforce CRM and Veeva Vault Medical/RIM considered an asset.</li><li>Strong analytical mindset with attention to detail, capable of interpreting complex data and maintaining KPI integrity.</li><li>Excellent written and oral communication skills for medical writing, report delivery, and stakeholder interaction.</li><li>Ability to work effectively in a matrixed and cross-functional environment involving internal teams and external vendors.</li></ul><p><br></p><p><b>What We Offer</b></p><p>Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We’ll get you going while you get on with the job.</p><p><br></p><p><b>About Us</b></p><p>Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.</p>
