Description
Description of Assignment
BACKGROUND
The Technology Quality Assurance Services unit in our clients Technology Services
Division provides software testing expert advise and services to various technology
programs to ensure a standardized and consistent. implementation of QA best
practices.
GENERAL SCOPE STATEMENT
The purpose of this procurement is to engage a specialized Software Testing
consultant who bring deep expertise across various testing disciplines and
methodologies. The consultant will support the delivery of high-quality software
solutions by contributing to validation and testing activities at different levels of
project execution.
The scope of work includes, but is not limited to:
Providing expert-level software testing services across multiple domains
such as:
o Functional Testing
o Regression Testing
o Test Automation
o Mobile Testing
o API Testing
o Performance Testing
Applying testing practices effectively within diverse development
methodologies including:
o Waterfall
o Agile
o Hybrid approaches
Supporting testing efforts across various platforms and environments,
including:
o On-premise systems
o Cloud-based solutions
In some cases, the consultant may be required to serve in leadership roles such
as Quality Assurance Leads, where responsibilities extend beyond technical
testing expertise to include:
Test planning and strategy development
Coordination of testing activities across teams and work packages
Oversight of quality assurance deliverables
Stakeholder communication and reporting
The selected consultant must demonstrate proven experience in software testing,
adaptability to different project contexts, and the ability to contribute to the
successful delivery of high-quality software products.
Assignment Duties
The Software & Infrastructure Tester is responsible for:
Performing the application Testing and Quality Assurance activities including
System Integration Test, Regression Test and Stress/Load Test.
Participating in planning and estimating the activities required to test the new
solutions, enhanced applications and migrated tools
Participating in the development of Test Plans, Test Cases and Test Scripts.
Providing advice to business users for the development of Test Cases for User
Acceptance Test.
Executing the tests as required, performing issue tracking and resolution.
The Quality Assurance (QA) Specialist plays a critical role in ensuring the delivery
of high-quality software solutions by designing, executing, and managing testing
activities throughout the software development lifecycle. The QA Specialist will
work collaboratively with cross-functional teams to validate system functionality,
performance, and usability, and ensure alignment with business requirements and
quality standards.
The Quality Assurance (QA) Specialist will be working under a hybrid work model
(2 days in office until Dec 31, 2026/ 3 days in office after Jan 1st, 2026, and a
remote location). The office location will be in Toronto. The successful candidate will be working seven (7) hours per day, five (5)
days per week based on normal working Business Hours.
Key Responsibilities:
Test Design & Planning
o Design comprehensive manual and automated testing processes,
including test plans, test cases, and test scripts.
o Develop functional, system, regression, integration, load, and
performance test scenarios based on project requirements.
o Collaborate with development leads and business analysts to design
and create test data to support test execution.
Test Execution & Management
o Perform various types of testing manually and/or using automation
tools, including:
System Testing
Functional Testing
Regression Testing
Integration Testing
Usability Testing
o Execute test cycles, monitor progress, and manage defect resolution
and issue tracking.
o Maintain detailed records of test results and discrepancies using
designated QA tools.
Coordination & Collaboration
o Work closely with project managers, development managers, system
administrators, architects, and database administrators to ensure
testing activities are aligned with project timelines and technical
requirements.
o Assist business users in conducting User Acceptance Testing (UAT),
providing guidance and support as needed.
Quality Assurance Leadership
o Lead testing efforts for assigned projects, including planning,
coordination, and oversight of QA activities.
o Assess risks to quality based on verification and validation results
and provide recommendations for mitigation.
o Implement and maintain quality processes that support development
and production change management.
Reporting & Communication
o Manage the full-cycle process for documenting and communicating
test discrepancies and defects to appropriate stakeholders.
o Provide regular updates on testing progress, issues, and outcomes
to project teams and management
Qualifications
Post-secondary degree in Computer Science, Electronic Engineering, or a
related discipline.
Certification in Software Quality Engineering or an equivalent credential is
considered a strong asset.
Minimum of 5 years of experience performing testing for large-scale
applications, including on-premise web solutions, cloud-based integrations,
and mobile platforms.
Strong understanding of the System Development Life Cycle (SDLC) and
experience working within Waterfall, Agile (Scrum), Hybrid, and DevOps
environments.
Excellent analytical skills in business processes, information systems,
information management, and web UI design and accessibility.
Strong written and verbal communication skills, with the ability to collaborate
effectively across multidisciplinary teams.
Experience coordinating testing activities with project managers,
developers, system administrators, and other stakeholders to ensure
alignment and timely delivery.
Technical Capabilities:
Extensive hands-on experience with all layers of testing—Unit, UI,
Component, Integration, System, Regression, Performance, Penetration,
and User Acceptance Testing—across web-based, mobile, and cloud
platforms.
Skilled in implementing automated testing using tools such as Micro Focus
UFT, TOSCA, Selenium, Cucumber, Serenity (BDD), and Gherkin, as well
as conducting performance testing with JMeter and OpenText Load
Runner.
Strong experience in executing test cycles, analyzing results, and
managing the full defect lifecycle using tools like OpenText ALM,
OpenText Octane, JIRA, Visual Studio, Confluence, etc.
Proven ability to execute testing activities on specialized platforms
including ServiceNow, Salesforce, SAP, or equivalent.
Demonstrated capability in analyzing business requirements and user
stories to design test scenarios, develop test cases and scripts, prepare
test data, and assess results for quality assurance.
Deliverables
Key Deliverables
Design and deliver detailed manual and automated test plans, test cases,
and test scripts aligned with business requirements and project objectives.
Perform and document results for various testing types (functional,
regression, integration, system, performance, usability, and UAT) across
multiple platforms and environments.
Maintain accurate records of test discrepancies and defects using
designated QA tools, and provide timely reports and recommendations to
stakeholders.
On as needed basis, develop and implement automated testing frameworks
and scripts using tools such as Micro Focus/OpenText UFT, Selenium,
Cucumber, and Serenity (BDD), etc.
On as needed bases, conduct load and stress testing using tools like Load
Runner or JMeter and deliver performance analysis reports with actionable
insights.
Collaborate with business analysts and developers to create and manage
test data and scenarios that support robust validation of business
processes.
Support the implementation of quality assurance processes and contribute
to the continuous improvement of testing practices within Agile, DevOps,
and traditional environments.
