Description

9 month contract

hybrid downtown Toronto

Must Haves:

  • 3-4+ years of professional experience in UX/Product Design
  • UX Design for public web
  • Figma, Jira, Confluence
  • End-to-end product design experience (Phase 0 to launch)
  • Strong cross-functional collaboration
  • Agile methodology experience
  • Large enterprise experience
  • Content Management System (CMS) experience (Contentful, Drupal, Sanity, WordPress)
  • Leadership experience (mentorship experience)
  • Exception stakeholder management and communication skills

Plusses:

  • Contentful CMS experience
  • Experience positioning banking/large enterprise products (teleco, insurance, bank products)
  • Experience with US banking products

Day-to-day:

As a Product Designer at one of the Big 5 Canadian Banks, you will play a pivotal role in shaping the public web user experience of prospective and existing banking customers. Your responsibilities will include:

  • Product Iteration Updates: Continuously improve and update our products based on user feedback and market trends.
  • Team Leadership: Lead and mentor an intermediate designer, managing their workload and ensuring high-quality deliverables.
  • Release Monitoring: Oversee the release process, ensuring that all updates meet our quality standards and align with user needs.
  • Client Feedback Integration: Gather and analyze client feedback to propose new features and updates that enhance the user experience.
  • User Experience Research (UXR): Conduct and oversee user research to inform design decisions and validate product concepts.
  • Workshop Creation: Design and facilitate workshops to foster collaboration and innovation within the team.
  • Research Synthesis: Synthesize research findings to generate actionable insights and inform design strategies.
  • Competitive Analysis: Perform competitive analysis to stay ahead of industry trends and incorporate best practices into our designs.
  • Design Thinking: Apply design thinking methodologies to solve complex problems and create user-centric solutions.
  • Entrepreneurial Mindset: Bring an entrepreneurial mindset to drive innovation and continuously improve our products.
  • This role requires a proactive, innovative thinker who is passionate about creating exceptional user experiences and driving product success.