Description

Product Specialist – Construction ERP (Hybrid with high remote, Canada/US)

Work Eglibility and Location:

Hybrid – Markham, Ontario. Local candidates are expected onsite 2–3 times per week for the first month, transitioning to monthly in-person meetings thereafter.

Remote candidates across Canada or the U.S. will be flown in approximately once per month for team sessions and events.

Salary and Benefits: Base + Commission + bonus and benefits, Stock and/or Company plans – TI from 140K CDN or USD ++ commensurate with experience.

Travel: ~2 weeks/year + monthly team meetups (for remote employees)

Industry: Construction Software / ERP

Company: SRA Staffing (on behalf of a leading North American ERP software provider)

About the Opportunity

SRA Staffing is recruiting a Product Specialist for a high-impact, client-facing role with a well-established ERP software company focused on the construction and service industry. The company is part of a large, global software consortium known for its strong acquisition model and exceptional internal mobility.

This position is ideal for a technically minded, client-focused professional with experience in accounting systems and a solid understanding of the construction or field services sector. You’ll play a pivotal role in pre-sales demonstrations, product training, and client enablement.

Key Responsibilities

Product Demonstrations & Sales Support

  • Deliver engaging, tailored product demonstrations to prospects
  • Support sales representatives during the pre-sales process
  • Qualify client needs and map product functionality to business outcomes

Client Enablement & Solution Support

  • Assist existing customers with feature adoption and product optimization
  • Participate in webinars, trade shows, and user events as a subject matter expert
  • Field questions around functionality, particularly within accounting, payroll, and job costing

Product Knowledge & Collaboration

  • Develop expertise in the ERP platform, particularly modules related to financials, project management, and field operations
  • Share client feedback with internal stakeholders to inform product enhancements
  • Collaborate with Marketing and Sales on demo environments and campaign follow-up

Internal Readiness

  • Help train internal teams on product features, updates, and best practices
  • Contribute to CRM tracking and pre-sales documentation
  • 3–5+ years in a Product Specialist, Pre-Sales, or SaaS Client Success role
  • Demonstrated experience with ERP or accounting software platforms
  • Solid understanding of accounting workflows such as GL, AR/AP, job costing, and payroll
  • Familiarity with the construction, HVAC, or service contracting industries
  • Strong presentation, communication, and client-facing skills
  • Bachelor’s degree or equivalent experience in business, technology, or related field

What We’re Looking For

  • Self-motivated, confident, and comfortable engaging with both technical and non-technical stakeholders
  • Strong analytical skills and problem-solving mindset
  • A collaborative team player who thrives in dynamic environments
  • Excellent verbal and written communication
  • Ability to travel ~2 weeks/year for events, and attend monthly team sessions (remote travel covered)