Description

Ready to join an energetic and innovative sales team with a massive market to disrupt?

As a Sales Development Representative at Impact Cleaning Services, you will be at the forefront of our outbound sales team, working alongside our Head of Growth. You’ll be responsible for setting appointments for our prospective clients, with a focus on maintaining and growing the Impact Cleaning brand, one of the leading commercial cleaning companies in Canada.

At Impact, we hold ourselves to the highest standards. We’re a family owned-and-operated company that is passionate about cleaning, and cares deeply about doing business the right way. That means caring about our clients, supporting our teammates, and operating with absolute integrity.

Our core principles—Be Agile, Be Partners, Be Progressive—guide how we interact with clients and approach our work. As an SDR, you’ll embody these values by being an effective communicator and building genuine rapport, ensuring every prospect feels valued and understood.

In this role, you’ll take charge of your own pipeline, turning initial conversations into valuable business opportunities. Your day-to-day will involve reaching out to prospects, understanding their needs, and demonstrating how Impact Cleaning can help them achieve their goals. This is more than just making sales calls; it’s about creating a positive and engaging experience from the first interaction. You’ll be empowered to leverage your skills and creativity to showcase our unique value and drive growth. If you’re driven to excel and make a significant impact, we’re eager to see what you can bring to our team.

What we offer you:

  • A fast-paced high growth service business
  • An industry with very little sales sophistication, ripe for disruption
  • A leading brand with a premium association
  • Working side-by-side with the Head of Growth to build the sales team

RESPONSIBILITIES:

  • Establish and nourish new relationships with prospects
  • Maintain a clear and clean pipeline of weekly leads in the CRM
  • Coordinate with Vice President of Growth on new ways to attract clients and to clear any blockers of the process
  • Follow up extensively with leads over prolonged periods of time
  • Understand, meet and exceed targets, key performance indicators (KPIs), and critical success factors
  • Available evenings to hit call target, email nurture, attend events, and prospect if need be
  • Attend one training/feedback session per week with SDR coach
  • Prospect and research client’s website, LinkedIn page, and sales intelligence platforms to tailor outbound messaging
  • Review companies and stakeholders assigned to find any missing info
  • Assess engagement among prospects and companies
  • Qualify prospects
  • Set meetings for Executives and Operations Team to attend

RESULTS:

  • Call target per day is hit and tracked
  • Target of qualified meetings booked per month is hit
  • Stat sheet is updated by EOD and sent to SDR Manager
  • All client interactions are properly documented in CRM
  • All internal communication cycles are properly followed
  • Efficient with email, social direct messages, and texting
  • Good over the phone
  • Desire to learn sales
  • Excellent communication skills
  • Takes personal growth seriously
  • Highly persistent when faced with objections
  • Well organized and able to maintain a pipeline that can be observed by SDR coach

REQUIREMENTS:

  • Proficient with social media platforms, CRM, and sales intelligence tools
  • Exceptional over the phone (this is a requirement)
  • Excellent communication skills
  • Must be great at presenting
  • Excellent at building rapport
  • Open to learning new processes in sales
  • Understands top tier sales motions and playbooks
  • Are routine driven
  • Open to growing rapidly
  • Self-sufficient and able to properly manage one’s own time
  • Well organized and able to maintain a pipeline that can be observed and understood by the Sales Lead and SDR Manager
  • 6 months+ experience in an SDR/BDR role

REPORTS TO: Head of Growth

Compensation

  • $50,000-$65,000 base + commission + year-end bonus + benefits

LOCATION: 

  • Toronto, CA

Benefits

  • Robust benefits plan
  • Company events and outings
  • Cool company apparel (we make sweet merch)
  • Education sessions and professional development