Description
Ready to join an energetic and innovative sales team with a massive market to disrupt? As a Sales Development Representative at Impact Cleaning Services, you will be at the forefront of our outbound sales team, working alongside our Head of Growth. You’ll be responsible for setting appointments for our prospective clients, with a focus on maintaining and growing the Impact Cleaning brand, one of the leading commercial cleaning companies in Canada.
We’re a family owned-and-operated company that is passionate about cleaning, and cares deeply about doing business the right way. That means caring about our clients, supporting our teammates, and operating with absolute integrity.
Our core principles—Be Agile, Be Partners, Be Progressive—guide how we interact with clients and approach our work. As an SDR, you’ll embody these values by being an effective communicator and building genuine rapport, ensuring every prospect feels valued and understood.
In this role, you’ll take charge of your own pipeline, turning initial conversations into valuable business opportunities. Your day-to-day will involve reaching out to prospects, understanding their needs, and demonstrating how Impact Cleaning can help them achieve their goals. This is more than just making sales calls; A fast-paced high growth service business
An industry with very little sales sophistication, ripe for disruption
A leading brand with a premium association
Working side-by-side with the Head of Growth to build the sales team
Maintain a clear and clean pipeline of weekly leads in the CRM
Understand, meet and exceed targets, key performance indicators (KPIs), and critical success factors
Attend one training/feedback session per week with SDR coach
Prospect and research client’s website, LinkedIn page, and sales intelligence platforms to tailor outbound messaging
Set meetings for Executives and Operations Team to attend
Stat sheet is updated by EOD and sent to SDR Manager
All client interactions are properly documented in CRM
Efficient with email, social direct messages, and texting
Good over the phone
Desire to learn sales
Well organized and able to maintain a pipeline that can be observed by SDR coach
Proficient with social media platforms, CRM, and sales intelligence tools
~ Exceptional over the phone (this is a requirement)
~ Excellent at building rapport
~ Open to learning new processes in sales
~ Understands top tier sales motions and playbooks
~ Well organized and able to maintain a pipeline that can be observed and understood by the Sales Lead and SDR Manager
~6 months+ experience in an SDR/BDR role
Education sessions and professional development
