Sales Operations Representative

About Us:

Join our fast-growing, enthusiastic team of young go-getters in a highly successful finance business. Where our passion is driven by a common purpose—to disrupt and change the $76 billion-dollar asset-based lending industry.

For over 30 years, Econolease has led North America in restaurant equipment financing. Through leasing, renting, business loans, 0% financing and payment processing, we work with more than 3,000 restaurant owners each year, helping them achieve their goals throughout Canada, the U.S., and Australia.

With our new digital platforms, owners and operators can now apply online, confirm their pricing terms, sign their contracts, and view previous leases.

This role isn’t about being one spoke in a big wheel. It’s an opportunity to be a major part of a tight sales team. We’re looking for drive, passion, motivation, and enthusiasm. Never satisfied with the status-quo, Econolease has made dynamic shifts in the lending space already with an ambitious and calculated path ahead to render the legacy parts of our business obsolete. This is a growth opportunity for our company and for the right candidate – will that be you?

Summary:

The Sales Operations Representative plays a critical role in ensuring the efficient, accurate, and timely fulfillment of all financing agreements—including Rent-to-Buy (RTB), Lease, and Loan—from initial application through to settlement. This role supports the sales function by serving as a dependable operational partner, streamlining deal progression and enabling a smooth end-to-end experience for clients and stakeholders.

Key Responsibilities:

Sales Fulfillment & Deal Flow Management

• Facilitate the full lifecycle of finance agreements, including application processing, documentation, and settlement.
• Proactively monitor and manage deal progression to ensure timely and accurate fulfillment.
• Identify and remove roadblocks to prevent delays in deal closure.
• Maintain detailed records and follow internal protocols to ensure compliance and quality standards.

Sales Team Enablement

• Act as a key point of contact and support for internal sales representatives, providing knowledgeable assistance and guidance on process, policy, and system usage.
• Collaborate closely with sales reps to ensure deal requirements are met and expectations are aligned.
• Deliver responsive and solutions-oriented communication to internal teams, customers, and dealers.

Process Optimization & Continuous Improvement

• Identify opportunities to improve sales support workflows, tools, and systems.
• Contribute suggestions for operational efficiency and participate in testing or roll-out of enhancements.
• Help build a culture of continuous improvement with a focus on scalable sales support.

Cross-Functional Communication

• Liaise effectively with internal departments such as credit, funding, and customer service to ensure a seamless customer journey.
• Communicate proactively and professionally with all stakeholders to keep deals on track and address any issues that arise.

Qualifications/Experience:

• College/University degree or relevant experience
• Bilingual in FR/EN (preferred)
• Financial/Equipment leasing knowledge or experience is an asset
• Customer service experience is an asset

Other Requirements:

• Self-starter and motivated
• Intermediate MS Office skills
• Excellent organizational skills
• Accuracy and attention to detail
• Willingness to work hard and learn
• Excellent communication skills, verbal and written
• Strong phone manner with the ability to multitask.
• Team-based approach to work and problem-solving
• Comfortable working in a high-volume, fast-paced environment

What we offer:

• Casual dress
• Corporate fitness program
• Competitive compensation package with a discretionary bonus
• Social company gatherings
• A fun and enriching work environment geared towards personal and professional growth

Compensation:

• Comprehensive benefits package
• Discretionary annual bonus