Description
As a Senior Consultant, Group Benefits Services, you will be responsible for managing and growing your own book of business. You will serve as a trusted advisor to clients across various industries and sizes, ensuring that the service and support that they receive aligns with PRL’s standards. This role requires strong relationship management, technical expertise in group benefits, and a strategic approach to driving revenue growth.Key Accountabilities: Serve as the primary benefits consultant for an assigned portfolio of clients, fostering trust and delivering exceptional serviceManage all client deliverables, ensuring their timely and accurate production in collaboration with internal teams. Deliverables include renewal negotiations, marketing exercises, carrier transitions, employee presentations, experience reporting, budget projections, and client benchmarkingRepresent PRL at client meetings, industry conferences, and networking events to enhance visibility and business opportunitiesDrive revenue growth by nurturing relationships with current clients, identifying upselling and cross-selling opportunities, and actively participating in team-based sales initiatives alongside other consultants and technical expertsMaintain up-to-date knowledge of carrier products, network structures, cost management strategies and funding mechanisms to provide informed recommendations to clientsAct as the primary point of contact for client inquiries, swiftly addressing issues, concerns, and claims-related mattersStrengthen and expand relationships with clients, carriers, and internal cross-functional teams to enhance collaboration and service deliveryStay informed of industry trends, regulatory changes, and emerging best practices to provide proactive guidance to clientsExperience & Education Requirements:Active LLQP (Life License Qualification Program) CEBS (Certified Employee Benefits Specialist) designation is an assetA minimum of 5 years of experience in group benefits consulting/brokerage firmStrong knowledge of employee benefits plans, funding arrangements, and carrier productsDemonstrated ability to manage a portfolio of clients and drive revenue growthPolished presentation, communication, and negotiation skillsStrong analytical skills with experience in benefits benchmarking and financial analysisProven organizational skills, attention to detail and the ability to effectively coordinate the delivery of projects and advisory servicesClient-focused with an unwavering commitment to service excellenceCommitted to professional development, with a desire to stay current with industry, market, and legislative trends that impact health & wellness plan design, delivery and complianceProficient with Microsoft Office Suite; experience with AppliedEPIC Systems is an asset
