Description

Job Title: Travel Experience Designer

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About the Role:

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We are seeking a skilled and experienced Travel Experience Designer to join our team. As a key member of our Groups Division, you will be responsible for creating customized travel experiences for groups that exceed our clients’ expectations.

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Key Responsibilities:

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  • Design personalized itineraries for various groups, taking into account their interests, preferences, and requirements.

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  • Coordinate with airlines, hotels, and local partners to ensure seamless, cost-effective experiences that meet our high standards.

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  • Manage all aspects of bookings, from preparing quotes and proposals to handling administrative tasks and accuracy.

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  • Cultivate lasting client relationships, driving repeat business and referrals through exceptional customer service and attention to detail.

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Qualifications:

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  • Experience in the travel industry and travel planning is highly valued, but not essential.

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  • Fluency in English is required, with Cantonese or Mandarin fluency being a significant advantage.

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  • Excellent communication and customer service skills are essential for building strong relationships with clients.

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  • You should be organized, detail-oriented, and comfortable juggling multiple bookings simultaneously.

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  • Able to work both independently and within a team, with a flexible approach to meeting deadlines and adapting to changing circumstances.

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  • Familiarity with TICO requirements and group travel regulations is a plus.

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Working Hours:

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This is an in-office position with regular working hours from Monday to Friday, 10am to 6pm.

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Language: English (en)

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Salary Information:

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Please note that we do not disclose salary information on this job posting.

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Benefits:

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TBD

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Other:

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Please submit your application if you believe you have the skills and experience required for this role.

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