Description

Responsibilities:Veeam Technical Delivery:

  • Deploy, configure, and optimize the Veeam Availability Suite across various customer environments.
  • Lead backup architecture reviews, capacity planning, and best-practice implementations.
  • Troubleshoot performance, configuration, and integration issues related to Veeam, VMware, storage, and networking.
  • Guide customers on data protection strategy, DR workflows, and operational readiness.
  • Stay updated on new Veeam releases, features, and ecosystem changes.

    • Consulting & Customer Engagement:

  • Work directly with clients to understand requirements and provide technical recommendations.
  • Support pre-sales conversations with solution walkthroughs and technical validation.
  • Collaborate with delivery teams and SMEs to ensure projects run smoothly and deliver expected outcomes.
  • Take ownership of technical escalations and field-level challenges.

    • Technical Content & Enablement:

  • Create practical technical documents such as runbooks, configuration guides, checklists, and internal notes.
  • Contribute to training decks or short reference materials to support onboarding and partner enablement.
  • Translate complex Veeam concepts into simple, usable instructions for operational teams.

    • Cross-Functional Collaboration:

  • Work with consulting, sales engineering, and product teams to align on customer needs.
  • Ensure technical accuracy across documentation and solution delivery.
  • Provide occasional internal knowledge-sharing sessions for teams working on Veeam-related engagements.

    • Professional Expectations:

  • Strong communication and customer-facing skills.
  • Ability to manage tasks independently and adapt to changing project priorities.
  • Maintain a high level of professionalism, accuracy, and ownership.

    • Required Skills & Experience:

  • Hands-on Veeam SME experience (must have).
  • Strong background with VMware, Hyper-V, storage, and virtualization fundamentals.
  • Experience supporting consulting engagements or professional services.
  • Solid troubleshooting and diagnostic skills across compute, network, and storage layers.
  • Ability to produce clear, useful technical documentation when needed.

    • Certifications:

  • VMCE (Veeam Certified Engineer) / VMCA (Veeam Certified Architect) – Must Have
  • VMware Certified Professional (VCP) – preferred
  • Microsoft Certified Professional (MCP) – preferred

    • Education:

  • Bachelor’s degree in Computer Science or related technical field preferred; OR adequate hands-on experience aligned with the role.