Description
Publishing Analyst- BA
Hybrid: 4 days a week in office- Toronto, ON
12 months Contract
Max pay Rate- 42.hr INC + HST
Primary Skills:
Business Analysis
AEM Web publishing
JIRA
Confluence
5+ years; Experience working in an online/digital environment 5+ yrs; Support the rapid delivery of requests to website properties, including: business as usual content changes, marketing campaigns, corporate Initiatives, regulatory changes, rate changes, and more;
– Assess client requests (in Jira) by understanding the business requirements, impact to clients and customers, and alignment to an integrated online experience;
– Document and coordinate all requests activities, including: requirements, change order requests, Jira intake, tracking, project status reporting, and communication;
– As needed, coordinate deployment activities with Quality Engineer, Delivery Management, Business/Marketing partners, and support teams to ensure successful delivery;
– Align work activities to support priorities as defined by requestors. Ensure deliverables meet quality objectives. Communicate status and provide timely escalation of issues;
– Participate in daily meetings (backlog refinement, pod huddle, etc.)
– Participate in quarterly Program Incrementation sessions to support roadmap and Business’ OKRs;
– Manage relationships with key partners: Marketing, Product Groups, Technology partners, Change Management, Incident Management, and external partners;
– Represent Content Publishing team as a subject matter expert;
– Provide a professional, consistent and positive client experience;
– Help to review, improve, and document processes;
